How to setup CRM Email router on MS Exchange server?

Posted on 2012-09-03
Last Modified: 2012-09-10
This a new MS CRM 20ll server setup. My management wants to setup the CRM Email router on existing MS Exchange 2007 server. Btw, how to set up? We can't seem to find any relevant document on this, please show step-by-step.

Thanks in advance.
Question by:MezzutOzil
    LVL 29

    Expert Comment

    LVL 18

    Expert Comment

    i think you need to configure CRM Email Router in Microsoft CRM. Please refer to this:

    Accepted Solution

    Hi all,

    On Email Router Configuration manager, I follow the steps as follows:

       1. Create one incoming profile:

                  Name: incoming1
                  Exchange type: Exchange 2007
                  Protocol: Exchange Web Services
                  Access Credentials: Other specified

        2. Create one outgoing profile:

                  Name: Outgoing1
                  Email Server type: SMTP
                  Protocol: Windows Authentication
                  Access Credentials: Other specified

         3. Create one deployment:

                   Deployment: MyCompany
                   MS Dynamics CRM Server:
                   Access Credentials: Other Specified
                   Default Configuration Profiles:
                      - Incoming1
                      - Outgoing 1
          4. In Users, Quotes and Forward mailboxes:


             I can managed to LOAD DATA

    Author Closing Comment

    It works

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