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LogicalSolutionsNZ

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IBM DS3300 (LSI 1532 Array) change controller battery

I can't find reference to this anywhere and just need someone to confirm I am correct in my assumptions with replacing controller battery's in a duel controller DS3300.

I don't think i need to take the array offline and plan to take a single controller offline, change the battery, replace the controller and then repeat on the other side.

This SAN is connected to a ESX 3.5 environment via iSCSI in a shared storage configuration with multiple paths available to the target.

Sound like a plan?
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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that is correct, just check you have two paths to the SAN and controllers.
Better do offline the array and change the battery to avoid the conf error.
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LogicalSolutionsNZ

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Any third party like to chime in here and justify either of these statements with real life experiences?

Or VRABHILASH can you validate your statement with a reference link or share your experience of the error you talk about?
Let me check, this should be done for Sun BBC.
Best practice includes:
 - Making sure the hardware is healthy, nothing degraded, and certainly nothing rebuilding
 - Make sure it is in active/active, not active/passive.  Otherwise it will go offline
 - Do one at a time, make sure it is spun up.
 - Don't look for trouble, this will cause some I/O retries.  If anything is mission critical then realize not all operating systems and software deal well with I/O timeouts & retries. Give users a heads up.
 - The battery lets the NVRAM hold a copy of the metadata. If you have not backed up the config, or there is a configuration mismatch between controllers (rare, but possible), or have power/controller failure then you have risk of data loss as the system will already be degraded.    

Backup first as a precaution. Risk is low, but I've seen it happen.
The DS3300 is an active/passive array.

Yes I have experienced bad things on the occasion with SAN's too which is why I'm super careful with anything i do, always follow best practice and take every precaution possible.

Problem is there is not documented best practice for this procedure I can find.

Maybe I should just take this thing offline to do the replacement.  An extra hour and a half doing that is better than trying to rebuild a storage array which has corruption because I wanted to save myself an hour.
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David
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