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Exchange 2003, shared contacts, shared calendar and the iPhone.

I have a client running Exchange 2003, and all employees using Outlook 2007 and the iPhone 4.  They want their employees to all share a contacts folder and calendar.  The contacts folder should be their default.  The real hard part is they want to be able to access the shared contacts and calendar on their iphone.  So, I was able to mostly achieve this buy created a mailbox and giving all of the employees access.  I then added the account to their iphones and to Outlook.  (FYI, it was my understanding Public Folders are not viewable on iPhone without a third party tool)

The only problem I have now is when they pull up the address book in Outlook, the contacts list from this shared mailbox is not viewable.  How can I add this into the Outlook address book as an option?
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A.V.
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A.V.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
You can create a custom calendar folder in Users Outlook and sync that with the shared calendar :)

- Rancy
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A.V.Lead EngineerAuthor Commented:
The issue is with contacts not the calendar.  Anyone?
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A.V.Lead EngineerAuthor Commented:
Thanks..
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Kernel_Recovery_ToolsCommented:
Hello Nytegirl,

Please follow the following steps:-

For Mail

1. Check your mail settings to see if you already have your Exchange server running with IMAP. If so, disable the account in Mail Settings.

2. Set up a new mail account by selecting Microsoft Exchange.

3. Enter your email address (e.g. "dianeg@hp.com") in the Email box.

4. Enter your Exchange domain and username (e.g. "Americas\bennmike") in the Username box. The text will shrink to fit.

5. Enter your password in the Password box.

6. The iPhone will now try to automatically discover your Exchange server.  If you don't have Exchange 2007 with Autodiscovery turned on, it will fail and warn you that it couldn't validate your account.  You will have to manually enter your server name in the window.  Make sure you enter your ActiveSync server name, not the OWA server (as in Entourage) or the real Exchange server (as in Outlook). If you are having trouble with this, check the tips section.

7. Tap the home button and go into Mail.  You should see your new account appear, and it should show your folders and email messages within a few moments.  Congratulations, your Email is now set up!

Calendar and Contacts

1. Once you're sure email is working, go back into the Exchange Account Settings tab and tap Contacts to "ON". However, you can't sync Contacts and Calendars from both Exchange and iTunes. You must choose one or the other as the iPhone will delete your old entries when you enable this.

2.  Tap “Sync” when the iPhone warns you about deleting your existing entries. Make sure that you’re ok with this before tapping “Sync.”

3.  Wait a little bit after the iPhone enables Sync.  Do not expect to see everything there immediately. It may take about 5 minutes until everything is fully integrated

4. Repeat these steps for your Calendar and you're all set.

For reference http://www.wikihow.com/Sync-Your-iPhone-with-Microsoft-Exchange

Thanks
Kernel Recovery Tools
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A.V.Lead EngineerAuthor Commented:
This is ridiculous, Neither one of you read my question because your answers has nothing to do with what I asked.  My question is "....The only problem I have now is when they pull up the address book in Outlook, the contacts list from this shared mailbox is not viewable.  How can I add this into the Outlook address book as an option? "
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
You cannot see shared Contacts from another mailbox or PF into your GAL options :(

Can you create a Secondary Contacts folder within users mailbox and allow
Custom contacts 1
Custom contacts 2
Custom contacts 3
maybe this will help and we surely need to get the secondary Contacts folder synced with Iphone as well.

- Rancy
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A.V.Lead EngineerAuthor Commented:
This still doesn't answer my question.  My question is 'How can I add this into the Outlook address book as an option? ...in Outlook not the iphone.  I am going to close and reopen this ticket in hopes that someone else will read the question and answer it...
Thanks anyway.
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A.V.Lead EngineerAuthor Commented:
This still doesn't answer my question.  My question is 'How can I add this into the Outlook address book as an option? ...in Outlook not the iphone.  I am going to close and reopen this ticket in hopes that someone else will read the question and answer it...
Thanks anyway.
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