Channel 13 - can some network cards not see it?

In off site now but earlier this girl had a Chinese laptop. Everyone connected when I swapped from channel 6 to 13. She arrives after I left and can lt connect.

I've emailed a how to delete that profile. Same prob.

She can't see the SSid. Fussy  network card me thinks.

But can connect to a wireless hot spot someone created from their iPhone

Tiny screen I'm typing on hope that makes sence.

Ideas people ?
Who is Participating?
Dave BaldwinFixer of ProblemsCommented:
North America and some Central and South American countries allow only 1 through 11.
fcekAuthor Commented:
What about a Chinese laptop? Could the wireless card be restricted to not see channel 13 ?
Just because the laptop is from or in China doesn't mean they didn't install drivers from the FCC regulatory zone, which could restrict its radio to channels 1-11.
fcekAuthor Commented:
Thanks. Will report back as soon as I get this fixed

Off to sleep now .....

I will be counting channels
fcekAuthor Commented:
thanks all
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