I have about 30 user on and Exchange 2007 environment. We have a mix of Blackberry users and IPhone/IPad Active sync users. All users have been fine for the last two years.
One user has started to encounter issues out of the blue, No changes made to Exchange, CAS, or OWA servers. He stopped receiving emails on his IPad. I added his account to several other iPhones and iPads all seem well, but it would not download messages. It downloaded some historical messages but not current.
The Ipad give the generic message "Cannot Get Mail The connection to the server failed". But when sending a message it will go through and received on the other end (internal and external)
I moved the Mailbox to another group, Restart the Mail, Cas and OWA server with no luck.
Any advice would be appreciated, Thx!