Gordon_Atherley
asked on
Windows Update repeatedly installs two updates
Problem:
Windows Update repeatedly installs or attempts to install two updates even though the update history shows these to have been successfully installed as many as 12 times.
OS: Windows 7, Ultimate, 64-Bit
Updates:
Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2656351)
Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2600217)
Solutions sought from Microsoft help resources, but problem remains unresolved.
Advice, experts, please.
Windows Update repeatedly installs or attempts to install two updates even though the update history shows these to have been successfully installed as many as 12 times.
OS: Windows 7, Ultimate, 64-Bit
Updates:
Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2656351)
Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2600217)
Solutions sought from Microsoft help resources, but problem remains unresolved.
Advice, experts, please.
SOLUTION
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SOLUTION
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ASKER
Thanks jcimarron, too.
ASKER CERTIFIED SOLUTION
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ASKER
I worked through several of the solutions offered, but none that I tried fixed the problem. I avoided some solutions because I'm not well enough informed to understand the technicalities, especially when the method is bracketed with stern warnings. The only method that I tried that recognized a problem with updating was MicrosoftFixit, but it nevertheless failed to fix it.
Because my business life depends on my computer system, I turned to Microsoft's paid support service. This did fix the problem, after two-plus hours of work.
Here's the summary which may be helpful to others, along with the solutions suggested by experts.
Problem: Two .net framework 4.0 updates KB2656351 and KB2600217 getting reoffered again and again
Symptoms: Two updates getting reoffered again and again KB2656351 and KB2600217 through windows update
Resolution:
1. Ran the following commands to install .net framework 4.0 features locally-
I. msiexec /i {F5B09CFD-F0B2-36AF-8DF4-1 DF6B63FC7B 4} ADDLOCAL=ALL
II. msiexec /i {8E34682C-8118-31F1-BC4C-9 8CD9675E1C 2} ADDLOCAL=ALL
III. msiexec /i {F5B09CFD-F0B2-36AF-8DF4-1 DF6B63FC7B 4} ADDLOCAL=KB2656351
2. Repaired .net framework 4.0 (client and extended) from Programs and Features
3. Since steps 1 and 2 did not help avoid the reoffering of the 2 .net framework 4.0 updates, we had to uninstall .net framework 4.0-
I. Used the .net framework cleanup tool from http://blogs.msdn.com/cfs-file.ashx/__key/CommunityServer-Components-PostAttachments/00-08-90-44-93/dotnetfx_5F00_cleanup_5F00_tool.zip
II. Removed .net framework 4.5 and 4.0 using the tool
III. Downloaded and installed .net framework from http://www.microsoft.com/download/en/details.aspx?id=17718
IV. Launched windows update to install the 9 offered updates
V. Rebooted machine to ensure that .net framework updates were not being reoffered any more
Here are a few related links
• http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx
• http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/security-update-for-microsoft-net-framework-4/4e0a4cdb-cae0-4f1d-b678-2b68ece6a20c
• http://blogs.msdn.com/b/vsnetsetup/
Because my business life depends on my computer system, I turned to Microsoft's paid support service. This did fix the problem, after two-plus hours of work.
Here's the summary which may be helpful to others, along with the solutions suggested by experts.
Problem: Two .net framework 4.0 updates KB2656351 and KB2600217 getting reoffered again and again
Symptoms: Two updates getting reoffered again and again KB2656351 and KB2600217 through windows update
Resolution:
1. Ran the following commands to install .net framework 4.0 features locally-
I. msiexec /i {F5B09CFD-F0B2-36AF-8DF4-1
II. msiexec /i {8E34682C-8118-31F1-BC4C-9
III. msiexec /i {F5B09CFD-F0B2-36AF-8DF4-1
2. Repaired .net framework 4.0 (client and extended) from Programs and Features
3. Since steps 1 and 2 did not help avoid the reoffering of the 2 .net framework 4.0 updates, we had to uninstall .net framework 4.0-
I. Used the .net framework cleanup tool from http://blogs.msdn.com/cfs-file.ashx/__key/CommunityServer-Components-PostAttachments/00-08-90-44-93/dotnetfx_5F00_cleanup_5F00_tool.zip
II. Removed .net framework 4.5 and 4.0 using the tool
III. Downloaded and installed .net framework from http://www.microsoft.com/download/en/details.aspx?id=17718
IV. Launched windows update to install the 9 offered updates
V. Rebooted machine to ensure that .net framework updates were not being reoffered any more
Here are a few related links
• http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx
• http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/security-update-for-microsoft-net-framework-4/4e0a4cdb-cae0-4f1d-b678-2b68ece6a20c
• http://blogs.msdn.com/b/vsnetsetup/
ASKER
Complex problem with a complex solution
Gordon_Atherley--Most kind of you to share that info.
ASKER
Late breaking news
Microsoft called to ask me to confirm that the problem is solved, which I was able to do. And I expressed my satisfaction with the service.
The engineer then explained that, because the problem was with Microsoft's updating, there would be no charge for the service.
Happy ending all round!
Microsoft called to ask me to confirm that the problem is solved, which I was able to do. And I expressed my satisfaction with the service.
The engineer then explained that, because the problem was with Microsoft's updating, there would be no charge for the service.
Happy ending all round!
Good to hear!
ASKER