?
Solved

Mysteriosly Increasing Line Returns in Google Docs

Posted on 2012-09-03
10
Medium Priority
?
433 Views
Last Modified: 2012-11-16
I often create "To Do" lists in Google Docs. Normally, I hit the Return key twice after each item so that I have 1 line blank in between.

Occasionally I will go back to a document a few days later and suddenly there are 2 blank lines in between each item instead of the single one I entered. And if I go back a couple days after that, then there are 4 blank lines. And so on and so on! I then I have manually go through the entire list and remove all the extra carriage returns, which is extremely annoying and a waste of time.

This does not happen to all my Google documents, but it happens often enough that it's really frustrating me. I haven't been able to figure out any specific pattern as to which documents get affected. Has anyone else experienced this problem?

I should add that I occasionally view my docs on my Android phone via the GDocs app. However, I'm pretty sure this problem has occurred with docs that I have only viewed on my Chrome browser on my MacBook laptop.

Thanks in advance.
0
Comment
Question by:anuneznyc
  • 5
  • 5
10 Comments
 
LVL 15

Accepted Solution

by:
Allen Falcon earned 450 total points
ID: 38363464
What style are you using for your lists.  Some of the styles add space before/after the text?

If you look at revision history, can you go back and see a version of the document without the added lines?
0
 

Author Comment

by:anuneznyc
ID: 38364080
Just using the default "Normal Text" style.

Interesting suggestion about the revision history. I wasn't even aware of it. I was able to go back and view some earlier revisions of documents that were "screwed up" with the unwanted extra spacing.
0
 
LVL 15

Expert Comment

by:Allen Falcon
ID: 38364671
I'm going to suggest opening a ticket with Google.

I cannot reproduce the problem.

In parallel, I suggest:
Check to make sure your browser is running a supported revision and is current with updates
Check the default "encoding" setting in your browser; you may be converting CR's to CR+LF in error

Regards,
Allen
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 

Author Comment

by:anuneznyc
ID: 38368727
Running current Chrome browser...Version 21.0.1180.89

Encoding is set to Unicode (UTF-8) but I can't imagine this would be causing intermittent problems with only some documents.
0
 
LVL 15

Expert Comment

by:Allen Falcon
ID: 38369329
If the encoding was not set or was set to something unusual, it could be an issue.  You are pretty vanilla in your version/settings.

Let me talk to my support team and see if they have seen this before.
0
 

Author Comment

by:anuneznyc
ID: 38433222
Allen, I don't see where to open a support ticket with Google. Do you have a link?
0
 
LVL 15

Expert Comment

by:Allen Falcon
ID: 38433362
If you have admin rights, from the inbox, click on the gear and select "Manage this Domain"

Once in the cPanel, click on Support.  You will see your customer and support PINs (you need both), the toll free number, and a link to the submission form.
0
 

Author Comment

by:anuneznyc
ID: 38437109
This is just a regular Gmail account, not Google Apps. When I click on gear icon, I can see a "Manage apps", but not "Manage this Domain."
0
 
LVL 15

Expert Comment

by:Allen Falcon
ID: 38437834
If you are running the free version of Gmail, you do not have support options other than the forums.
0
 

Author Closing Comment

by:anuneznyc
ID: 38607177
OK. Thanks.
0

Featured Post

Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

An introduction to the wonderful sport of Scam Baiting.  Learn how to help fight scammers by beating them at their own game. This great pass time helps the world, while providing an endless source of entertainment. Enjoy!
There's never been a better time to become a computer scientist. Employment growth in the field is expected to reach 22% overall by 2020, and if you want to get in on the action, it’s a good idea to think about at least minoring in computer science …
This Micro Tutorial demonstrates in Google how to submit a page to get it crawled quickly or recrawled after making changes that you wan tot show up in Google.
This Micro Tutorial will demonstrate how marketers can use the Mobile Emulation Tool in Chrome Developer Tool. This will let you preview your site on any mobile device.
Suggested Courses

621 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question