Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium


Autodiscover Outlook Anywhere Setup EXCH 2K10

Posted on 2012-09-03
Medium Priority
Last Modified: 2012-09-10
Hi All,

Having a bit of issues setting up Outlook Anywhere,

I have purchased an SSL Cert and setup what i think could be the right settings in Exchange, however when doing the Remote Connectivity Analyzer the test Fails

Testing RPC/HTTP connectivity.
The RPC/HTTP test failed.
Test Steps
ExRCA is attempting to test Autodiscover for admin@sydney-legacy.com.au.
Testing Autodiscover failed.
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.

It seems the autodiscover service is not working correctly , when i try the following command in Exchange 2k10 powershell

Test-OutlookWebServices -ClientAccessServer Servername

I get the error

Failed to find the mailbox. Mailbox = 'extest_5ce8f2444f974@domain.com'.
    + CategoryInfo          : NotSpecified: (:) [Test-OutlookWebServices], MailboxNotFoundException
    + FullyQualifiedErrorId : Microsoft.Exchange.Monitoring.MailboxNotFoundException,Microsoft.Exchange.Management.Sys

Also i know that DNS records need to be setup , i have setup an _autodiscover SRV for the FQDN on port 443

Im getting very confused so any help is greatly appreciated

Question by:sydleg
LVL 24

Expert Comment

by:Nagendra Pratap Singh
ID: 38362437
Is it working manually? I mean when you create the profile manually?

Expert Comment

ID: 38362485
Even though the error provided says that Autodiscover is failing I'd like to understand few things:
- How do things work through OWA?
- What does Test-Email Autoconfiguration say. Can we try to test that?

I'd like to suggest you to go through the below links to explain you few details about Autodiscover and that should help you bit


LVL 14

Accepted Solution

theruck earned 1000 total points
ID: 38362536
can't find autodiscover.sydney-legacy.com.au: Non-existent domain

that is your first problem

Author Comment

ID: 38366382
Ok , just a question ...when trying to add in the _autodiscover record in DNS it does not seem to give me the option when trying to add a new record

See image attached

Does this mean autodiscover is not setup on our DNS Server or not on exchange 2k10  

Any help please

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article, I will demonstrate that how to do a PST migration from Exchange Server to Office 365. This method allows importing one single PST, or multiple PST's at once.
Upgrading from older Exchange server to the latest Exchange server can be tiresome, error-prone and risky, without being a seasoned exchange server administrators. It can become even problematic if you're an organization that runs on tight timeline…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses
Course of the Month15 days, 2 hours left to enroll

578 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question