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Autodiscover Outlook Anywhere Setup EXCH 2K10

Hi All,

Having a bit of issues setting up Outlook Anywhere,

I have purchased an SSL Cert and setup what i think could be the right settings in Exchange, however when doing the Remote Connectivity Analyzer the test Fails

Testing RPC/HTTP connectivity.
The RPC/HTTP test failed.
Test Steps
ExRCA is attempting to test Autodiscover for admin@sydney-legacy.com.au.
Testing Autodiscover failed.
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.

It seems the autodiscover service is not working correctly , when i try the following command in Exchange 2k10 powershell

Test-OutlookWebServices -ClientAccessServer Servername

I get the error

Failed to find the mailbox. Mailbox = 'extest_5ce8f2444f974@domain.com'.
    + CategoryInfo          : NotSpecified: (:) [Test-OutlookWebServices], MailboxNotFoundException
    + FullyQualifiedErrorId : Microsoft.Exchange.Monitoring.MailboxNotFoundException,Microsoft.Exchange.Management.Sys

Also i know that DNS records need to be setup , i have setup an _autodiscover SRV for the FQDN on port 443

Im getting very confused so any help is greatly appreciated

1 Solution
Nagendra Pratap SinghDesktop Applications SpecialistCommented:
Is it working manually? I mean when you create the profile manually?
Even though the error provided says that Autodiscover is failing I'd like to understand few things:
- How do things work through OWA?
- What does Test-Email Autoconfiguration say. Can we try to test that?

I'd like to suggest you to go through the below links to explain you few details about Autodiscover and that should help you bit


can't find autodiscover.sydney-legacy.com.au: Non-existent domain

that is your first problem
sydlegAuthor Commented:
Ok , just a question ...when trying to add in the _autodiscover record in DNS it does not seem to give me the option when trying to add a new record

See image attached

Does this mean autodiscover is not setup on our DNS Server or not on exchange 2k10  

Any help please
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