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Live Security Platinum virus  problem in system..

Posted on 2012-09-04
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Last Modified: 2013-11-22
heyyy ,
            From today morning i am getting disturbed buy the fake AV Live Security Platinum  and can't delete it from safe mode and from control panel help me to uninstall from my system..


 thankzz in Adv!!
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Question by:GLXUSER
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LVL 38

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younghv earned 1500 total points
ID: 38363251
You need to block the rogue processes before using the Control Panel applet to remove this.

Read the details from 'Grinler' here: http://www.bleepingcomputer.com/virus-removal/remove-live-security-platinum

You can use "RogueKiller" to autofix the Proxy and other connectivity problems that will probably happen. Details here:
http://www.experts-exchange.com/A_4922.html Rogue-Killer-What-a-great-name

You also need to run all of the MS updates/patches and get your system up to SP3. Unpatched systems/applications is one of the leading causes of malware infections.
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Author Closing Comment

by:GLXUSER
ID: 38432050
tnxx
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LVL 38

Expert Comment

by:younghv
ID: 38432169
I have no way of knowing what "tnxx" means - and don't really care - but I am curious to know why you only graded this as a "B".

Have you read the actual grading guidelines here on EE?

http://www.experts-exchange.com/help/viewHelpPage.jsp?helpPageID=26

I gave you the exact information to resolve this problem, which meets the precise definition of an "A" grade:

"An A grade should be given if you receive the solution from the Experts; you should consider the A grade the default unless it is deficient."

************
I see in your grading history that you give over half "B" grades to the volunteers trying to help you.

If you need more help with a question or if you do not understand the advice, the proper thing for you to do is reply asking for clarification.

Members who consistently manage their questions improperly will find that many Experts will learn to avoid trying to help - which will result in less activty when you're trying to get assistance.
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