[Webinar] Streamline your web hosting managementRegister Today

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 272
  • Last Modified:

Exchange

Outlook is not syncing with communicator.

Exchange Server - 2010
Outlook - 2010

user is using PST file.
0
Kevin-james
Asked:
Kevin-james
  • 3
  • 3
  • 3
1 Solution
 
AmitIT ArchitectCommented:
You mean to say, PST is the default location for mail delivery. If so, it won't sync with PST. Change delivery method to server with cache mode. Ask user to move email to pst whenever required.
0
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
For Outlook to sync with communicator you need to enable that in Office communicator

What is the Office Communicator client and server version ?
Configure Outlook integration options in Communicator

    In the Office Communicator Title bar, click the Menu button, point to Tools, and then click Options.
    On the Personal tab, under Personal information manager, select Microsoft Office Outlook from the drop-down list.
    Select or clear the following options, as appropriate:
        Display my Outlook Out Of Office information to contacts in my Personal, Team and Company Access Levels.
        Update my presence status based on my Outlook calendar information
        Show meeting subject and location to contacts in my Team Access Level.
        Save my instant message conversations in the Outlook Conversation History folder.
        Save my call logs in the Outlook Conversation History folder.

 Note   Any change to these options is automatically copied to all of your computers and devices running Communicator 2007.

http://office.microsoft.com/en-us/communicator-help/using-communicator-with-office-outlook-2007-and-office-onenote-2007-HA010224534.aspx

Communicator and Exchange – Special considerations for deploying Communicator in an Exchange environment
http://blogs.technet.com/b/lync/archive/2008/01/29/communicator-and-exchange-special-considerations-for-deploying-communicator-in-an-exchange-environment.aspx

- Rancy
0
 
Kevin-jamesAuthor Commented:
We have ocs r2 in my organisation.

This type of problems we are changing default delivery from PST to OST.

But this user is not accepting to change pst to ost.

is there any method to trouble shoot this issue ????
0
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
AmitIT ArchitectCommented:
OST is the right method, you are already doing the right steps. User always cry :'( There are some set standards and that need to be followed by user.
0
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
But this user is not accepting to change pst to ost - Then the problem is with him :(
He has to udnerstand and work as the product asks.

- Rancy
0
 
Kevin-jamesAuthor Commented:
User is asking proper reason to change to OSt.

He want any Microsoft link or brief explanation.
0
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Cant find anythings specific ..... does the user receive any error ?

How to troubleshoot Office Communicator and Office Outlook integration issues
http://support.microsoft.com/kb/2373585

- Rancy
0
 
Kevin-jamesAuthor Commented:
Not an error if user is using PST , communicator is not sync with outlook free/busy info.

He should use ost for this problem.

For changing PST to ost we have to provie explanation to user.
0
 
AmitIT ArchitectCommented:
You can tell user, it is a design limitation.
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

  • 3
  • 3
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now