exchange 2010 alert notification email address

Posted on 2012-09-04
Medium Priority
Last Modified: 2012-09-09

Whenever I do a remote wipe on a device through activesync, the former administrator receives an email alert saying that the wipe went fine. Where is this email address set up?

This is an Exchange server 2010 that was migrated from a SBS 2003, the address was setup in SBS 2003 using the Server Manager. Where is this setting on Exchange 2010?

Question by:stanelie
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LVL 11

Expert Comment

ID: 38364058
In the global Hub-Transport settings you can define a postmaster account.

Author Comment

ID: 38364121
In the Exchange Management console, I went to Organization configuration, Hub Transport, went to the Global Settings tab, Transport Settings : there is an External Postmaster Address field there, but it is empty.

Where is the server pulling the former admin address from? Can I just enter the new admin address here and hope it will work?
LVL 11

Expert Comment

ID: 38364178
Besides the postmaster address i cant think of any other global admin address i must admit. I would try that first.
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LVL 11

Expert Comment

ID: 38364200
Ah okay, disregard my previous post, it should be under "auditing", refer to this screenshot:

Author Comment

ID: 38364211
It did not work, the alert email still went to the former admin email address, and nothing came to the "External Postmaster Address" address.

Accepted Solution

stanelie earned 0 total points
ID: 38364351
Got it!

It was buried inside ADSIEDIT as per http://blog.chrislehr.com/2010/02/uninstalling-exchange-2003-8240-error.htm

"In ADSIEdit, browse to CN=Configuration, DC=DOMAINNAME,DC=Com\CN=Services\CN=Microsoft
Exchange\CN=EXCHANGEORGNAME\CN=Global Settings\CN=Message Delivery. Go to the properties of Message Delivery, and scroll down to the msExchAdminMailbox."

I changed the email address that was there and that fixed my issue.

Hopefully, this will help someone else who, like me, still has traces of their old Exchange 2003 in their new setup...

Author Closing Comment

ID: 38380559
This is what worked for me.

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