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instant messenger vs email

Are there any specific monertry or performance metrics that can justify an internal-to-internal or internal-to-external instant messaging program. We have viewed some logs and often mail is batted back and forth between users almost as an instant messenger service, and with free utilities such as google talk, I wondered are there any specific risks with using exchange mail as an instant messenger, that could justify letting staff use an instant messenger type tool for work related correspondance, and any pros/cons of using either or.

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BianaryBarbarian

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kyodai

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Pau Lo

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But theres nothing along the lines of "you using corporate exchange mail as an instant messenger" is having xyz impact on the network leading to additional costs/performance hits etc? I guess thats what we are looking at it from, why is IM a good additional tool for where correspondance back and forth is innevitable...

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Manpreet SIngh Khatra

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Pau Lo

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>Gtalk is not anywhere related to Exchange so shouldnt matter to it anyways

I appreciate that I was more referring to staff existing habits of using outlook/exchange almost as an instant messenger with constant mail flying back and forth.... and any knock on effect that is/could have on the network

Manpreet SIngh Khatra

Yes huge email flow is going to affect the network in a bad way and more if its between multiple folks and worse if some attachments are used ..... as with every email back forth the size keep increasing and server is also affected.

Let me know if you have any more concerns or queries :)

- Rancy

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cdesigner

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Pau Lo

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But IM has no knock on effect on internal network? Or could it? Say staff in same building messaging non stop between themselves, does that affect internal LAN or not really?

Manpreet SIngh Khatra

But IM has no knock on effect on internal network? - Its not going to affect the Network much as its used\designed for low usage.

Say staff in same building messaging non stop between themselves, does that affect internal LAN or not really? - Are you referring to email to IM ?

cdesigner: Can you please tell me do you disagree with me on .... maybe i can clear

- Rancy

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Seaton007

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cdesigner

> does that affect internal LAN or not really?

Email affects network as IM, but usually a bit more.

>cdesigner: Can you please tell me do you disagree with me on .... maybe i can clear

I disagree that Email is more controlled than IM.