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Wireless Network drops connection periodically

Posted on 2012-09-04
Medium Priority
Last Modified: 2016-11-23
Network-diagnostic-log.docxOn a Dell Vostro 1710 laptop running Windows XP SP-3, the wireless network drops connection if the system is idle for around thirty minutes.  However, as long as the network is being used actively, this does not occur.  The connection is consistently restored by running the repair protocol on that network.  The wireless adapter has a static IP address.  I am not very sophisiticated about network technology, and I would like to avoid the necessity of repairing the network connection every time I want to connect after an idle period.   I previously posted this question, and Experts recommended that I disable the powersave option for the network adapter.  After doing that, I awarded points for that question, mistakenly believing that it was solved.  Unfortunately, that was premature, and the issue is continuing.  The Network Diagnostic Log is attached.
Question by:ddantes
  • 3
LVL 70

Accepted Solution

KCTS earned 1200 total points
ID: 38366104
Check in the device options that the network adapter is not allowed to 'sleep' if the machine is idel

Author Comment

ID: 38366379
Thank you for your reply.  Is this different from disabling the powersave option?

Author Comment

ID: 38366671
I found a second powersave option and disabled it.  Both options are found under Properties/Configure for the wireless adapter, but one of them is under the Advanced tab, and the other is under the Power Management tab.   I previously disabled the powersave option under Power Management, but that did not solve the issue.  Now I have disabled the powersave option under the Advanced tab, and am waiting to verify whether the issue is resolved.  I'll  post again soon...

Author Closing Comment

ID: 38369133
Disabling the second powersave option appears to have resolved the issue.  Thank you.

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