vwchristopher
asked on
powerpoint 2007 can't print a presentation
Powerpoint 2007, sp 2
Windows xp pro sp3
We have a 51 slide presentaton that when you try to print a Event ID 1000 occurs. It occurs on any machine that we try it on. It only happens with that file. We also tried copying all the slides and pasting them into a new file and keeping the source formating, but that did not help the situation.
Any suggestions of what to try next? We don't want to upgrade all the offices in our office.
Here's the info in the eventvwr.exe
Faulting application powerpnt.exe, version 12.0.6600.1000, stamp 4de50c7e, faulting module kernel32.dll, version 5.1.2600.5781, stamp 49c4f482, debug? 0, fault address 0x00012afb.
Windows xp pro sp3
We have a 51 slide presentaton that when you try to print a Event ID 1000 occurs. It occurs on any machine that we try it on. It only happens with that file. We also tried copying all the slides and pasting them into a new file and keeping the source formating, but that did not help the situation.
Any suggestions of what to try next? We don't want to upgrade all the offices in our office.
Here's the info in the eventvwr.exe
Faulting application powerpnt.exe, version 12.0.6600.1000, stamp 4de50c7e, faulting module kernel32.dll, version 5.1.2600.5781, stamp 49c4f482, debug? 0, fault address 0x00012afb.
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Turns out one of the slides was corrupt. Removing the slide and repairing Office resolved the issue. Thanks for the suggestions.
Check out how to disable add-ins:
http://office.microsoft.com/en-us/powerpoint-help/enable-or-disable-add-ins-in-office-programs-HA010034127.aspx#BM21
the above link was from the following page:
http://office.microsoft.com/en-us/powerpoint-help/enable-or-disable-add-ins-in-office-programs-HA010034127.aspx
DeeDee