Microsoft Exchange 2003 and Active Sync
We have Exchange 2003 in a cluster mode. We have service pack 2 and Version # 6.5, Build 7638.2.
We have active sync configured and its working fine for our IOS devices. but sometime user gets a message on their iphone that cant get an email and that person keep on getting the same message if he is pressing the refresh button.
I checked the event viewer and every time that happened i got an error message in event viewer as below:
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Event Type: Error
Event Source: Server ActiveSync
Event Category: None
Event ID: 3005
Date: 9/4/2012
Time: 5:07:45 PM
User: Domain\username
Computer: ComputerName
Description:
Unexpected Exchange mailbox Server error: Server: [servername.domain.com]
HTTP status code: [503]. Verify that the Exchange mailbox Server is working correctly.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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We have active sync configured and its working fine for our IOS devices. but sometime user gets a message on their iphone that cant get an email and that person keep on getting the same message if he is pressing the refresh button.
I checked the event viewer and every time that happened i got an error message in event viewer as below:
--------------------------
Event Type: Error
Event Source: Server ActiveSync
Event Category: None
Event ID: 3005
Date: 9/4/2012
Time: 5:07:45 PM
User: Domain\username
Computer: ComputerName
Description:
Unexpected Exchange mailbox Server error: Server: [servername.domain.com]
HTTP status code: [503]. Verify that the Exchange mailbox Server is working correctly.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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SOLUTION
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ASKER
I am not getting 503 error message all the time. its only few times. most of the time Active Sync is working, its only some time a day user gets "cannot get email" error on their devices and i got the 503 Active sync error on event viewer on exchange.
so what i am thinking it might not be a permission issue but maybe some tweaking of IIS.
Any information will be highly apperciated.
Thanks,
so what i am thinking it might not be a permission issue but maybe some tweaking of IIS.
Any information will be highly apperciated.
Thanks,
ASKER
Any suggestion Experts...
ASKER CERTIFIED SOLUTION
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You can try this one first
http://support.microsoft.com/kb/937635
If that doesn't help this was another KB someone mentioned fixing their issue
http://support.microsoft.com/kb/817379