Internet Explorer 8 Tools Grayed Out, Some Web Pages Don't Open

Posted on 2012-09-04
Last Modified: 2012-09-10
IE 8, Win7
Google Chrome works fine<<<<<<
IE8 without add-ons works fine<<<<<<
Most IE add-ons disabled opens fine. causes IE to hang after loading the first parts of the page.
Tools become mostly grayed out.
Have to force IE to close thereafter.
First was hung loading a doubleclick URL.
Now is hung loading about:blank.

Have run sfc with no issues.
Have run Malwarebytes with no hits.

Disabled IE8 and rebooted.
Re-enabled IE8... no help.

hosts files is normal.
Question by:Fred Marshall
    LVL 18

    Accepted Solution

    If this is windows 7 64 bit, try rolling back adobe flash player to an earlier version, this may solve the problem. I have had issues with both IE 8 and 9 freezing when I had the latest version of Adobe flash player installed. First unistall your current version then roll back to an earlier version fo flash player. The newest version has bugs in it.
    LVL 77

    Expert Comment

    by:David Johnson, CD, MVP
    Internet Explorer 8 Tools Grayed Out,

    that usually means that a group or local policy has been applied. Are you a member of a domain? if not what antivirus/malware tools have you got installed?
    LVL 25

    Author Comment

    by:Fred Marshall
    It's not a member of a domain.
    AVG full version is installed (w/firewall)
    I'll check Flash..
    LVL 25

    Assisted Solution

    by:Fred Marshall
    It was Flash.  I uninstalled and installed the *now latest version* (just on a whim) and everything is OK.
    LVL 25

    Author Closing Comment

    by:Fred Marshall
    Thanks all!
    LVL 18

    Expert Comment

    Thanks for the points, I ran into the resolution by accident, and I was experiencing the exact same issue on six workstations that I have recently deployed with windows 7 64 bit. When ever I installed the most recent adobe flash player, the end user complained about very slow or freezing IE, browsing the internet worked fine using firefox. I rolled back flashplayer and everything worked fine.
    LVL 25

    Author Comment

    by:Fred Marshall
    As I mentioned, it appears the *now* latest version has overcome this issue.

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