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Lost Password for SBS 2011 HELP!!!!
Hello,
We had a company build our server and load our settings from a previous server that had crashed.
The company that built our server is no longer in business and we have lost the password to get into the server.
We attempted to crack the password with a windows login program that we paid for, but it did not change the password.
We used the ultimate version of the program sold by windowsloginrecovery.com. We even contacted their support BEFORE purchasing and asked if this program would work for Windows SBS 2011. They told us the ultimate version would do the trick.
It has not.
Please help us!
We had a company build our server and load our settings from a previous server that had crashed.
The company that built our server is no longer in business and we have lost the password to get into the server.
We attempted to crack the password with a windows login program that we paid for, but it did not change the password.
We used the ultimate version of the program sold by windowsloginrecovery.com. We even contacted their support BEFORE purchasing and asked if this program would work for Windows SBS 2011. They told us the ultimate version would do the trick.
It has not.
Please help us!
SOLUTION
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SOLUTION
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Have a look here:
http://www.petri.co.il/reset_domain_admin_password_in_windows_server_2008_ad.htm
I haven't tried it personally, its just something that I found whilst searching.
As for windowsloginrecovery.com - Demand a refund if you have paid for it. The product is not fit for purpose if it doesn't work.
http://www.petri.co.il/reset_domain_admin_password_in_windows_server_2008_ad.htm
I haven't tried it personally, its just something that I found whilst searching.
As for windowsloginrecovery.com - Demand a refund if you have paid for it. The product is not fit for purpose if it doesn't work.
To summarize:
pogostick as mentioned is great for a member server but will not work on a DC.
Petri's domain admin password method does work but the documentation is not great as it involves steps by a couple of other sites. Basically you use pogstick to reset the system recovery password, then you have to create a service that automatically starts a script upon reboot that allows you to change the password.
I have not seen a paid application for under $200 that will reset a domain password, but windowsloginrecovery.com's
The link provided by RGRogers provided, which I actually wrote, outlines the various options and includes a newer proven method, which is free. None of the information is original, but it is a collection of options, and details as to how to carry out.
pogostick as mentioned is great for a member server but will not work on a DC.
Petri's domain admin password method does work but the documentation is not great as it involves steps by a couple of other sites. Basically you use pogstick to reset the system recovery password, then you have to create a service that automatically starts a script upon reboot that allows you to change the password.
I have not seen a paid application for under $200 that will reset a domain password, but windowsloginrecovery.com's
The link provided by RGRogers provided, which I actually wrote, outlines the various options and includes a newer proven method, which is free. None of the information is original, but it is a collection of options, and details as to how to carry out.
SOLUTION
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No need to award me points, or at least split the points, I was just trying to help save you a little time sorting through options.
ASKER
I have already started the steps to get a refund.
I will be attempting to use the solution provided by RG and Robwill tonight or tomorrow morning while we are closed.
I will give you guys an update if this works.
Appreciate the tips!
I will be attempting to use the solution provided by RG and Robwill tonight or tomorrow morning while we are closed.
I will give you guys an update if this works.
Appreciate the tips!
ASKER
When loading the setup DVD, after I select languages, I get an error message stating that it cannot find system image file.
I am able to search for the image file manually but, I was unable to locate any system image file in my attempts.
Any advice?
I am able to search for the image file manually but, I was unable to locate any system image file in my attempts.
Any advice?
ASKER
bump
I'm sorry but it makes no sense to me that the setup DVD cannot find the system image file. The system image file should be the guts of the setup DVD. Did it provide a flie name and where did you look for it? ...RG
ASKER
the DVD could not find the system image file on our own machine. The file that I would be attempting to repair.
What was the file name? Where did you look for it? ...RG
ASKER
I don't know what the file name is. The directions (and video) shows that on the step I am having problems with, The file that should be showing up is essentially the OS installed on the hard drive.
For some reason, when trying to run "repair my computer".... it does not recognize a OS installed onto my server... aka a system image file.
I believe it has been either moved or hid.
Oddly enough though, I can still load up SBS 2011.... I just cannot log-in to the server.
The server has all of our transaction information stored on it and all of the computers in the office run our point of sales program off the server. Even though we cannot log in to the domain.... as long the server is on, all the computers can still connect, via network, and use our point of sale program.
For some reason, when trying to run "repair my computer".... it does not recognize a OS installed onto my server... aka a system image file.
I believe it has been either moved or hid.
Oddly enough though, I can still load up SBS 2011.... I just cannot log-in to the server.
The server has all of our transaction information stored on it and all of the computers in the office run our point of sales program off the server. Even though we cannot log in to the domain.... as long the server is on, all the computers can still connect, via network, and use our point of sale program.
Okay, can you give me the exact steps you are taking and the exact messages you are receiving? That seems to be the only way we can diagnose what is happening. ...RG
So I assume you are not getting to the point where you see the option to choose a command prompt. You likely have a RAID drive configuration and you have to click the load drivers button and point to the appropriate RAID drivers before it can read the drive.
Sorry I somehow missed you reply the other day.
Sorry I somehow missed you reply the other day.
ASKER
where can the raid drivers be located?
&
what type of file should I be looking ?
&
what type of file should I be looking ?
ASKER CERTIFIED SOLUTION
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Ah, yes, RobWill makes a lot of sense there. You would need the drivers in order for it to see the drives. Good job...RG
ASKER
I will be working on this over the weekend during offhours of the company.
I will let you guys know the results soon.
Thanks for all the help RG and Rob.
You guys have been extremely helpful.
I will let you guys know the results soon.
Thanks for all the help RG and Rob.
You guys have been extremely helpful.
ASKER
Btw, how do I reward points?
Wait and see how you make out
We recently used http://pogostick.net/~pnh/ntpasswd/ on a windows 2008 server... Haven't tried it on 2011