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A controller Failure Event

Posted on 2012-09-05
Medium Priority
Last Modified: 2013-02-13
I have posted this on a previous question

"I have an HP ML310 that constantly reboots.. It has an HP Smart Array E200 Controller.
During booting, it shows 1719-Slot 3 Drive Array - A Controller failure event occurred prior to this power-up. (Previous lock up code = 0x91)
Then it goes to PXE-E61 Media Test Failure, Check Cable.
Sometimes it will boot up and run for awhile then go into a reboot loop.

Any thoughts or suggestions?

Thanks in advance!!!


"Also it shows 1783-Slot 3 Drive Array Controller Failure:
[Command failure (cmd-B1h, err=00h, dlu=0391:0h)]

1783-Slot 3 Drive Array Controller Failure
[Init failure (cmd64h, err=20h)]"

The best response I got was from CSIPComputing
"If the Drive Array Controller is in a physical slot (i.e. not integrated on the motherboard), then unseat it and reseat it (with the power off).

If it's still unhappy, try running the drive array controller without RAM/Battery - I've seen that be the cause of a problem or two.  If it's more stable, replace the RAM/Battery with new.

If you have an HP Smart Start CD, you can boot to that and use the Insight Diagnostics option in there to try to get some more information.

If you also get the HP Support Pack for Proliants (or whatever it's called now!) and run the firmware check, you may be able to upgrade the firmware and fix the problem.

Both the above assume you can boot from a CD or DVD."

I replaced the battery and it worked great for about 3 days.

Now I am getting the following
"Well, the battery worked for about 3 days. I replaced the memory module too.

I am now getting
1783-Slot 3 Drive Array Controller Failure!
[Controller Self-test failure]"

Any thoughts?

Thanks in advance!

Question by:pathwayscsb
1 Comment
LVL 56

Accepted Solution

Handy Holder earned 1500 total points
ID: 38368471

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