Posted on 2012-09-05
I have a laptop that is used in a corporate environment. They run a data partition that houses the profiles. Something has happened to the partition (I don't think it is a virus) that has pretty much rendered the Users folder useless. I also cannot copy anything from the partition. I wasn't able to run check disk without dismounting the drive. Can anyone of the Experts offer any advice. The help desk for this client want to re-image the laptop. The user has never backed up and is loathe to lose her data. Any ideas please.
If I try and open anything I get the C:\Windows\system32\config\systemprofile\Desktop refers to a location that is unavailable. It could be on a hard drive or network location etc etc.