Windows 7 stuck in minimal services mode

Posted on 2012-09-05
Last Modified: 2012-10-02
Had a virus. Was unable to boot directly in safe mode. Opened MSCONFIG and checked "Safe Boot". Successfully booted into minimal services mode and removed the virus.

However, now i'm unable to boot back into normal mode. I've successfully checked the "normal mode" box in MSCONFIG but it still boots into minimal services mode.

Noticed there is not boot path under the boot tab and all the radio buttons, options etc.. are grayed out.

I've tried running sfc /scannow and a 5 stage chkdsk.

Next step is to reload the OS. Any tips before I do this? I've never come across this issue before.

Question by:lasernsi
    LVL 20

    Expert Comment

    Restart the PC
    Press F8 on bootup
    Click on REPAIR
    On the System Recovery Options menu you will get the following options:
    Startup Repair
     System Restore
     Windows Complete PC Restore
     Windows Memory Diagnostic Tool
     Command Prompt
    Can you get to this screen?
    If yes
    Select System restore
    If you have restore point before you were infected, restore it

    You should then be able to get to SAFE MODE & do normal AV recovery steps...

    Author Comment

    After I removed the virus and was unable to boot back into normal mode I tried restoring the PC to a non-infected point in time which worked but didn't resolve the safe mode issue.

    Unfortunately I was unable to perform a system restore while the machine was infected as it failed.  

    I wish F8 was functioning normally at the time otherwise I wouldn't be in this mess. I wouldn't have had to check that box.

    LVL 50

    Accepted Solution

    lasernsi--Try a Repair Install

    It should not affect personal data or installed programs, but it is always best to back up first.

    Author Comment


    I'll give that a shot. Won't be in front of this PC for another 5-6 hrs. Will post back after I try it.


    Author Comment

    Ended up re-installing Windows for fix. Thanks

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