Posted on 2012-09-05
Last Modified: 2012-09-14
Is there a way to access my yahoo mail account without a password?

The password no longer works and it appears someone compromised it.

I have an old open webpage on my PC that says i am logged in but keeps asking for password to go to email.

I tried the yahoo customer care email and they sent me an automated email
saying to use the help link on main yahoo page which takes me nack to the same place where
I submitted my ticket request.

I also do not think i set up secret questions or valid address. I have a nick name in profile and can validate all the emails and folders in the account.
Question by:sam15
    LVL 2

    Accepted Solution

    If you forget your Yahoo IDs you can get a list if you used the same alternate email address for all of them. Use the same for as for forgotten passwords. It will require you to enter the email address, DOB, and Zipcode.

    If you forget your Yahoo password or someone has changed it you can use this form:

    The recovery procedure has recently changed and the DOB and Zipcode are no longer used.

    If you have an alternate email address it will ask if you want the reset link sent there. If you say yes then a link is emailed to you where you can then enter a new password.
    If you do not want to use the alternate email address or you do not have one then it will ask the 2 secret questions (note: old accounts may have only one). You will then be asked to enter a new password.

    The bottom line is that you must either use a non Yahoo alternate email address or answer the secret questions. This is much better than the old DOB and Zipcode system.

    Let me know if it works.

    Author Comment

    I doubt I set this up using my DOB or zip or alternate email address. This is an old account and I never set all these security feaures. I never thought someone can somehow change my password or lock me out.

    AS far as yahoo customer care, it is very bad and i cant get hold of them by phone or chat.
    I sent them several emails from another yahoo account I have and i just get automated responses that take me back to the help form.
    LVL 2

    Expert Comment

    I hope that is the case.
    Then you might consider creating another account with all the security features enabled.

    Author Comment

    problem is i have lots of emails i need.
    Is not there any 3rd party  software out that can reset my account password?

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