Outlook Administrative Template setting has result reversed on a single computer
Posted on 2012-09-05
I downloaded the Office 2007 Administrative Templates to apply settings to Outlook. Trying to set User Configuration > Policies > Administrative Templates > Classic Administrative Templates (ADM) > Microsoft Office Outlook 2007 > Tools | Options... > Delegates > Store deleted items in owner's mailbox instead of delegates's mailbox to Enabled. This had been working, but a user called and said it stopped working for her today.
I checked value of HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\Outlook\Options\General\DelegateWastebasketStyle, and found set to 8, not the expected 4. If I set it to Disabled on the GPO and run gpupdate on the computer, value changes to 4. There are also settings for Outlook 2010 in the same GPO and the computer shows the correct value there.
The MS KB article on the setting is 202517.
Any ideas on why this setting is applying backwards on this one computer (so far) and how to fix?