SNUEngineer
asked on
local resources (local drives and printers) become unavailable on remote desktop
I have windows server 2008 R2 Standard SP1 64bit.
Users access to this server with the remote desktop from windows 7(both x32 and x64) and windows XP (x32).
On users' remote desktop, local resources for both printers and drives are checked.
They could see the local drives and printers on remote desktop to this server, but after a few days, they become unavailable, both local drives and printers won't show up on this server.
But if I restart the server, they will be available again. But again after a few days, they don't show up. Then need to restart the server again and again.
Every time when they are not available, following errors below are in the event log.
Please give me advise what is causing this problem.
Thank you very much for your time.
event ID 7011
A timeout (30000 milliseconds) was reached while waiting for
a transaction response from the UxSms service.
event ID 7011
A timeout (30000 milliseconds) was reached while waiting for
a transaction response from the UmRdpService service.
event ID 7011
A timeout (30000 milliseconds) was reached while waiting for
a transaction response from the Netman service.
event ID 7011
A timeout (30000 milliseconds) was reached while waiting for
a transaction response from the UxSms service.
Users access to this server with the remote desktop from windows 7(both x32 and x64) and windows XP (x32).
On users' remote desktop, local resources for both printers and drives are checked.
They could see the local drives and printers on remote desktop to this server, but after a few days, they become unavailable, both local drives and printers won't show up on this server.
But if I restart the server, they will be available again. But again after a few days, they don't show up. Then need to restart the server again and again.
Every time when they are not available, following errors below are in the event log.
Please give me advise what is causing this problem.
Thank you very much for your time.
event ID 7011
A timeout (30000 milliseconds) was reached while waiting for
a transaction response from the UxSms service.
event ID 7011
A timeout (30000 milliseconds) was reached while waiting for
a transaction response from the UmRdpService service.
event ID 7011
A timeout (30000 milliseconds) was reached while waiting for
a transaction response from the Netman service.
event ID 7011
A timeout (30000 milliseconds) was reached while waiting for
a transaction response from the UxSms service.
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ASKER
I edited registry as mentioned in first link. and local resources showing up now.
Before I needed to restart the server, but this time I just logged off/in and they showed up.
I need to monitor it for a while though because usually this problem comes back in several weeks.
Thank you very much for your help!