Network Issues
have a xp pro pack 3 having network issues. Sys. will drop connection,but it seems that a reboot brings it back working again. Can't remote in...can't see other lan systems and they can't see each other EITHER..seems that what ever is happening is affecting the whole network but rebooting the main one, just running peer to peer, brings it back...here is a couple of the errors....sometimes i get the "too many tcp/ip connections" error as well--how to fix that as well...??? HELP
Event Type: Information
Event Source: Tcpip
Event Category: None
Event ID: 4202
Date: 09/01/2012
Time: 1:27:13 PM
User: N/A
Computer: ASUS_M3A78-CM_3
Description:
The system detected that network adapter \DEVICE\TCPIP_{1E148D73-B4
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 02 00 50 00 ......P.
0008: 00 00 00 00 6a 10 00 40 ....j..@
0010: 02 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
xxxxxxxxxxxxxxxxxxxxxxxxxx
Product: Windows Operating System
ID: 7031
Source: Service Control Manager
Version: 5.2
Symbolic Name: EVENT_SERVICE_CRASH
Message: The %1 service terminated unexpectedly. It has done this %2 time(s). The following corrective action will be taken in %3 milliseconds: %5.
Explanation
The specified service could not continue. This service is configured to report the number of failures and, after a specific number of failures are reported, the Service Control Manager will perform the recovery action configured for the specified service.
User Action
To determine why the specified service failed, do the following:
Display the WIN32_EXIT_CODE error that SCM encountered. To display the error, at the command prompt, type
sc query service name
The information displayed can help you identify possible causes for the error.
Version: 5.0
Component: System Event Log
Symbolic Name: EVENT_SERVICE_CRASH
Message: The %1 service terminated unexpectedly. It has done this %2 time(s). The following corrective action will be taken in %3 milliseconds: %5.
Explanation
The specified service could not continue. This service is configured to report the number of failures and, after a specific number of failures are reported, the Service Control Manager will perform the recovery action configured for the specified service.
User Action
To determine why the specified service failed, do the following:
Display the WIN32_EXIT_CODE error that SCM encountered. To display the error, at the command prompt, type
sc query service name
The information displayed can help you identify possible causes for the error.
xxxxxxxxxxxxxxxxxxxxxxxxxx
Event Type: Error
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 09/02/2012
Time: 6:37:36 AM
User: N/A
Computer: ASUS_M3A78-CM_3
Description:
The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{1E148
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: aa 05 00 00 ª...
xxxxxxxxxxxxxxxxxxxxxxxxxx
Version: 5.0
Symbolic Name: EVENT_BROWSER_BACKUP_STOPP
Message: The browser service has failed to retrieve the backup list too many times on transport %1. The backup browser is stopping.
Explanation
This computer is currently a backup browser ????????????????????????
Backup browsers periodically retrieve the browse list from the master browser. This computer could not retrieve the browse list from the master browser five times consecutively.
Event Type: Information
Event Source: Tcpip
Event Category: None
Event ID: 4202
Date: 09/01/2012
Time: 1:27:13 PM
User: N/A
Computer: ASUS_M3A78-CM_3
Description:
The system detected that network adapter \DEVICE\TCPIP_{1E148D73-B4
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 02 00 50 00 ......P.
0008: 00 00 00 00 6a 10 00 40 ....j..@
0010: 02 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
xxxxxxxxxxxxxxxxxxxxxxxxxx
Product: Windows Operating System
ID: 7031
Source: Service Control Manager
Version: 5.2
Symbolic Name: EVENT_SERVICE_CRASH
Message: The %1 service terminated unexpectedly. It has done this %2 time(s). The following corrective action will be taken in %3 milliseconds: %5.
Explanation
The specified service could not continue. This service is configured to report the number of failures and, after a specific number of failures are reported, the Service Control Manager will perform the recovery action configured for the specified service.
User Action
To determine why the specified service failed, do the following:
Display the WIN32_EXIT_CODE error that SCM encountered. To display the error, at the command prompt, type
sc query service name
The information displayed can help you identify possible causes for the error.
Version: 5.0
Component: System Event Log
Symbolic Name: EVENT_SERVICE_CRASH
Message: The %1 service terminated unexpectedly. It has done this %2 time(s). The following corrective action will be taken in %3 milliseconds: %5.
Explanation
The specified service could not continue. This service is configured to report the number of failures and, after a specific number of failures are reported, the Service Control Manager will perform the recovery action configured for the specified service.
User Action
To determine why the specified service failed, do the following:
Display the WIN32_EXIT_CODE error that SCM encountered. To display the error, at the command prompt, type
sc query service name
The information displayed can help you identify possible causes for the error.
xxxxxxxxxxxxxxxxxxxxxxxxxx
Event Type: Error
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 09/02/2012
Time: 6:37:36 AM
User: N/A
Computer: ASUS_M3A78-CM_3
Description:
The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{1E148
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: aa 05 00 00 ª...
xxxxxxxxxxxxxxxxxxxxxxxxxx
Version: 5.0
Symbolic Name: EVENT_BROWSER_BACKUP_STOPP
Message: The browser service has failed to retrieve the backup list too many times on transport %1. The backup browser is stopping.
Explanation
This computer is currently a backup browser ????????????????????????
Backup browsers periodically retrieve the browse list from the master browser. This computer could not retrieve the browse list from the master browser five times consecutively.
Rob Williams
Any chance under the adapter configuration that power management is enabled?
ASKER
no, it's disabled.....
Try a new NIC and/or new network cable on the main one.
ASKER
inst. a new nic card and new cable along with new switch...so now we will see...what about the tcp/ip over limit error? what can i do to the reg. to fix that?
You may not have to fix it - wait to see if it still appears now. (Make a good backup that you can rely on and restore quickly before you start to play with those settings though.)
ASKER
Yeah.....backups and VERIFIED too , rules to live by...SOP
ASKER
have switched out all above, and prob. seems to still have issues with disconnecting when logged in remotly...whether using logmein or gotomypc...dropps out ever few min. like before.. starting to think the qwest modem may be the prob. or the system itself...like the o.s. which is xp pro pack 3..something could be tainted w/os...
Is there a screensaver or power saving setting?
ASKER
none of those are enabled, made sure of that
ASKER
replaced the following: Nic/Switches/Cables with cat 6. Changed screen saver. put normal default in place and made sure again that power off options are NONE.Time will now tell if problem is cured as it was intermittent...thx
ASKER
these sites helped some with info, but we will see if prob. now goes away...
i got these from another tech's question/answer..thanks
http://www.itexperience.net/2008/12/30/event-id-10020-the-machine-wide-default-launch-and-activation-security-descriptor-is-invalid/
Another possible fix is listed here.
http://www.eventid.net/display-eventid-10020-source-DCOM-eventno-5388-phase-1.htm
i got these from another tech's question/answer..thanks
http://www.itexperience.net/2008/12/30/event-id-10020-the-machine-wide-default-launch-and-activation-security-descriptor-is-invalid/
Another possible fix is listed here.
http://www.eventid.net/display-eventid-10020-source-DCOM-eventno-5388-phase-1.htm
ASKER CERTIFIED SOLUTION
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ASKER
looks like replacing ALL network cables,with cat6, has fixed the prob. but i also had replaced the switchs and the nic in main sys. so one of them has fixed...some times you just don't have the time to do one at a time esp. when client is totally frustrated...thx for all your help.