Typing a capital letter O hides normal text in Outlook 2010 email editor

Posted on 2012-09-05
Last Modified: 2012-09-06
Just recently, when I type a capital letter O in the body of an email the text on the line disappears as if it has been set to hidden. If I highlight the hidden text and set either bold or italic the text becomes visible again. If I delete the capital O it also becomes visible again. My first thought was that I had somehow set a hot key but I don't think that's the case because if I copy/paste a capital O into the text it is hidden. I've disabled all Add Ins with no change in behavior either. Any guesses before I run a repair/reinstall?
This is outlook 2010 on Window's 7 64bit
Question by:RCM01
    LVL 22

    Accepted Solution

    At first it sounded to me like a stuck key, but that doesn't fit the rest of the description. Another option may be to change the format of the message (using the Format Text tab). It could be the system is interpreting the capital O as a command, but then it still may happen in plain text. If everything works in plain text, it could be a corrupt font.

    I'd try the following:
    Try another system. If that works, then we know the problem is related to your own system and we can proceed with the following to isolate the problem.
    Make a new Outlook profile. If that works, you can delete the old one.
    Use a different font. If that works, delete the font you were using and reinstall it.
    If you have OWA enabled, check there as well.
    Rename your windows profile (under C:\users). This will force windows to make a new profile. If that works, copy over your desktop items, documents and shortcuts from the old profile.
    LVL 2

    Author Closing Comment

    It looks like the Calibri font was corrupted as it was the only one that exhibited this behavior and it was consistent under other profiles. I'm in the process of restoring the fonts to the default settings (control panel > Fonts > Font Settings) and if that doesn't work I'll delete and install Calibri again

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