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Restore server to VM via Backup Exec 2012

I am attempting to restore a physical server to a Hyper-V virtual machine using Backup Exec 2012.  The option to do this is built-in to BE2012, but I get the following error in BE2012 log:

Completed status: Failed
Final error: 0xe000a416 - Failed to format a volume from the virtual disks.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-42006


The only setting I was unsure about when setting up the restore job was where to point the "full path of Hyper-V Integration Components ISO image".  I pointed to the Hyper-V server ISO image that I downloaded from Microsoft's website but I suspect this isn't correct.  I spent some time seaching what the correct ISO is but found nothing.

Hoping to speak with someone that uses Hyper-V and have successfully done what I am trying to do.  I would like to build this into our backup routine so that we have an additional layer of redundancy for our servers.

Let me know if you need additional information.
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ddawes
Asked:
ddawes
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1 Solution
 
asavenerCommented:
http://www.symantec.com/business/support/index?page=content&id=TECH191410

Cause


Hyper-V integration components must be installed and functioning in each running VM.

The Hyper-V integration components may not be installed or the path to the vmguest.iso is incorrect.

 

Solution


1. On the Hyper-V host or Hypervisor machine, locate the vmguest.iso file.

    C:\Windows\System32\vmguest.iso

2. Copy the vmguest.iso to the media server. The .iso can also be copied to the VM guest that is being converted.

3. In the conversion job properties, change the path to the Hyper-V integration components ISO to reflect the location of the vmguest.iso on the guest machine that is being converted.
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ddawesAuthor Commented:
I have copied the VMGuest.ISO from the Hyper-V server to my BE2012 server.  I have updated the conversion settings on the Convert job to point at the VMGuest.ISO locally.

I get the following error not long after the job starts:
The job failed with the following error: Failed to format a volume from the virtual disks.

I have the box ticked to overwrite the VM if it already exists.  I really can't see any other settings that could be changed to make this work on the BE2012 side.

I have even installed the Hyper-V management tools on BE2012 server incase there is something that they made add (Drivers, software, etc) that may help convert job run.

Any other ideas?
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asavenerCommented:
I would try deleting the virtual machine and the folder that it's in, and start the restore from scratch.
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ddawesAuthor Commented:
I have tried on a Hyper-V server which I have just finished building.  The machine has never had this VM created on it previously.

Final error: 0xe000a416 - Failed to format a volume from the virtual disks.
Final error category: Resource Errors


I am going to try having Hyper-V create the VM and then BE2012 restore into the already created disks.  Maybe that might help.

Any other ideas?
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ddawesAuthor Commented:
Even creating VM through Hyper-V and then restoring via BE2012 to the VM fails with the same error.

Really hoping someone maybe able to shed some light on why this is happening. Surely I am not the only person experiencing this issue.
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ddawesAuthor Commented:
Does anyone else have any suggested solutions to this issue?
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rhinocerosCommented:
Look it...

Backup Exec Hyper-V Agent backup to disk job is unable to mount a VHD that resides on a physical disk with a 4KB sector size.
http://www.symantec.com/business/support/index?page=content&pmv=print&impressions=&viewlocale=&id=TECH182717

More info:
Best practices for Backup Exec 2012 Agent for Microsoft Hyper-V
http://www.symantec.com/business/support/index?page=content&id=HOWTO74442
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