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Sam SlaughterFlag for United States of America

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Windows 7 Blue Screen of Death Minidump Analysis Request

Greetings wise wizards of EE:

I'm helping a friend with a Dell Windows 7 desktop, that is acting very sluggish and has recently and intermittently produced the dreaded Blue Screen of Death.

I'm afraid I don't know many more details beyond that, as I have yet to work on his machine, but in preparation I did coach him through to send me the latest Minidump file that the BSOD produced in the C:\Windows\Minidump folder.

I am hoping one of you wizards can analyze the attached minidump file, to help isolate the exact cause. Though I am grateful for all responses, I am looking for a specific analysis of the attached minidump file, rather than just general troubleshooting or security advice.

Many thanks in advance,

Zovoth
090512-18470-01.dmp
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Dhananjay
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Greetings nobus and disharma:

Many thanks to you both for analyzing the minidump file to isolate my friend's Dell desktop Blue Screen of Death.

I haven't had a chance to tackle the issue yet, but now that you've pointed the way, I'll update the audio driver, as well as conduct a test of the memory modules.

Nobus, the www.memetest.org link is broken, but I will try the other methods you have suggested.

Thank you again and if the solution varies from the sources you've indicated, I'll return to this post.

Take care,

Zovoth
sorry - typo  in the link shoud be : www.memtest.org