Cannot start Microsoft Office Outlook. Cannot open the Outlook window

Posted on 2012-09-06
Last Modified: 2012-09-11
hi i have acer ones setup in diffrent offices all running office 2007. i keep haveing to remote in to the laptops to fix

Cannot start Microsoft Office Outlook. Cannot open the Outlook window

by running Start->run..then type the following -> "Outlook.exe /resetnavpane"

so much so that on the desktop of each computer i have created a short cut to this file so the user can fix it them selves.

but i looking for a one time fix to this issue dose and one have one thanks. i use outlook on my pc and laptop and have never run into this problem. so i dont see why these computers all do
Question by:paddy086
    LVL 53

    Accepted Solution

    Have you tried to create a new Outlook Profile for the user from the mail applet in the control panel? Please give this a shot as it might be a corrupt Outlook profile.

    Hope this helps!

    Author Closing Comment

    thanks worked on one of the remote laptops.... il try it if it happens again on any other laptops

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