Exchange 2010 shared mailbox

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ASKER

Outlook 2010 I have added it as a account and also just let outlook add it by it's self and i get the same outcomes. If i reply to an email that was sent to that account using that accounts address or mine own all the sent mail shows up in my sent items instead of in the shared accounts sent items.

You need to show the "From" field in Outlook which is on the Options tab (within Show Fields). If you navigate to the Inbox of the Shared mailbox within Outlook 2010 and reply to a mail from there, it should default to the Shared mailbox user though....

Outlook will add any shared mailboxes on the left once you close and reopen Outlook.

ASKER

I have the "From" field shown and yes it does default to the shared account but yet sent items still show up in the user performing the reply not the account from which the email is sent from.

SOLUTION

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If Outlook 2007, Sembee2's suggestion should work.

If you need to roll this out on Outlook 2010 for multiple users, then you would need to create a group policy to make these changes.

ASKER

Ok so i have added the Reg entry. For the permission changes do i do that through the EMC or EMS? Also should i then remove full access rights?

You don't have to make any permission changes at all.
Full Access and Send As are all that are required if those are currently in place.

Simon.

ASKER

Ok so i made sure Full access and Send as is on. Now the messages sit in the users outbox but yet still get sent. They do not show up in the shared users sent or outbox.

Rajitha Chimmani

If full access already exists, then you need not modify any permissions.

I think you might need to be in cached mode - is that the case?

This link might explain the process more clearly:-

http://www.slipstick.com/exchange/sending-email-from-a-secondary-exchange-mailbox/

If this is getting too complicated, you could always create a rule to achieve the same thing?

ASKER

I've requested that this question be deleted for the following reason:

No soution found.

I disagree that no solution has been found. A number of possible solutions have been presented, but with no follow up from the original poster.

ASKER CERTIFIED SOLUTION

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