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Lync 2010: Cannot Add Root Domain Users

I am in the process of adding users located in our parent domain to our Lync Server but I am receiving an error:
User generated image
At the moment we have our Lync 2010 server running in a child domain. I am able to add members of the child domain, but no members of the parent domain.
I am also getting an error in the event viewer w/ eventID 30011
User generated image

All indications point to that a domainprep and forestprep have been ran in the parent domain.

Are these errors due to the Lync server sitting in the child domain and not the parent domain? Does the Lync server need to be located in the parent domain to be able to add its users and also users of the child domain?
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