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removing username and password for network share XP

Posted on 2012-09-06
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Last Modified: 2012-09-21
I have a user that connects to another company's shared domain through a mapped drive, so she has a username and password generated by their active directory on her xp laptop.  The problem is every few days she will get an error message stating that her credentials are incorrect and will not let her enter them.  Even disconnecting and reconnecting the mapped drive, or just accessing the share will not prompt her for a username and password.  However if I reboot and reconnect to the share, I will not have to re-enter the credentials.  

her credentials are not listed in the rundll32.exe keymgr.dll, KRShowKeyMgr

Is there a way I can remove her credentials, or is this a bug I am dealing with
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Question by:mmercaldi
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Kruno Džoić earned 2000 total points
ID: 38373353
If You add manually credentials in keymgr for another shared domain user will be able to connect to mapped drive without prompt.
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