Why won't Internet Explorer or logmein work on this Win7 Gateway computer
Posted on 2012-09-06
I’m setting up a new laptop for a customer. Gateway ne56r13u Intel B820 with 8GB memory running Win7 Premium 64 bit.
I have connectivity both wired and wirelessly. I can get on the Internet with Firefox and also Windows Update downloads and installs updates. But IE9 says it can’t connect to the Internet. When I do diagnosis the troubleshooter can’t say what the problem is. Also I tried to install Logmein. There I’m eventually stopped by a message saying, “a connection with the server could not be established”. I looked for proxy servers but didn’t find any. I tried turning off IPV6 on the adapters but that didn’t help.
So…. What do Firefox and Windows Update know that Internet Explorer and Logmein don’t?