Our clerk has a virus-infected hard drive on a home computer that we provided for off-site work (so I have to support it.) Crash was over the weekend, and she took it to a local guy first since I was not available.
Anyway, now I have the drive. My usual method for dealing with this situation is to add the infected drive as a slave on a working computer. I did so, and when I booted the computer, it ran Scan Disk on the new drive. I saw some index issues that were apparently repaired, got busy with something else, and suddenly got the login screen. It was much quicker than I expected, but apparently everything was working fine. The bad drive showed up as drive D.
In MY COMPUTER, Drive D was visible, but displayed no files. On a whim, I had my antivirus (Kaspersky) do a "Scan Now" on the disk. It displayed the files being scanned, and they were all there.
So here is my problem. The files still exist on the harddrive, but don't display so I can pull them off. Is there a way I can still get to them?