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IMAP Exchange 2003 Outlook 2011

Posted on 2012-09-06
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Server is small business server 2003. 

SMTP issue when trying to send Emails from Outlook 2011. 

One of my clients needed to access Outlook from Chile. Outlook Anywhere is not enabled and not required for any other purpose so I decided to setup Imap. 

Issues with port 25 out of Chile so setup secondary port of 1012. 

All working when I setup on Outlook 2010 PC locally in the UK with users credentials.  

When trying to send from Outlook 2011 Mac they receive an SMTP error 5.5.4 invalid email address. 

Could anyone make any suggestions to fix this… Have tried to repair database, clear cached addresses. Re-setup the account…

Any help would be great. 

Thanks in advance,

Charles
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Question by:gfsupport
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Expert Comment

by:kadadi_v
ID: 38375660
You have configured the SMTP connector OR Imap ..?

And have you checked with different port as 143 , 587 , 465 in MAC outlook email client.

Regards,
Vijay kadadi
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Author Comment

by:gfsupport
ID: 38375716
IMAP is incoming and SMTP is for outgoing.

SMTP has no SSL.... I mean the outgoing port is set to 1012 on the Mac Outlook Client same as mine which works fine.

Of course 1012 isnt a standard it has been configured manually on the Exchange Server.

Thanks,

Charles
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LVL 17

Expert Comment

by:kadadi_v
ID: 38375753
It means your exchange server is fine .
Now @ client side , please check that port 1012 is blocked in MAC Firewall .
Or If any antivirus Firewall blocking that port.

Regards,
Vijay Kadadi
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Author Comment

by:gfsupport
ID: 38375786
Hi Vijay,

I dont think it is being blocked as I can telnet to the IP and port...

Seems to be more Client related but unsure what else I can do except uninstall/reinstall which I cant see sorting the problem.

Thanks,

Charles
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LVL 17

Expert Comment

by:kadadi_v
ID: 38375810
May be you already seen this

http://support.microsoft.com/kb/2492871

But our smtp is different ...right?

Regards,
Vijay Kadadi
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kadadi_v earned 1500 total points
ID: 38375838
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