Posted on 2012-09-06
Had a user who left their PC on when we evacuated for Hurricane Isaac. It got wet, and though it started up after drying out, it wouldn't load Windows. I ended up doing a restore to factory settings. The restore prompted me to make a backup of all the user's files before resetting to default, which I did.
Restore went fine, as well as restore the users files. Now, however, user says there are tons of missing contacts in Outlook. We're using Outlook 2007, with Exchange server. Machine is Win 7 64 bit.
Everything I'm reading says that all Contacts exist in Exchange. Even though this user had more than one Contacts list, that seems to still be the case - it's all on Exchange. But I can't figure out why she has contacts missing. Is it possible to have an address book reside locally?
Any help is greatly appreciated. Thanks.