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office 2010 email search freezes

Outlook 2010 email searches for work order number freezes.   Basically, the user searches for specific emails in her inbox and those queries tend to hang or she waits like 5 minutes and return to it; sometimes it returns the result.  I've uninstalled the office suite completely and encounter the same results w the new installation.
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snoopaloop
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snoopaloop
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dgranCommented:
Have you checked the size of the user's .pst file?  If that has not been cleaned/archived lately that can cause the search to go extra long.

Another suggestion might bee to look at the actual search criteria.  Are there too many wildcards being used?  Is the search possibly too broad and therefore trying to load an enormous set of results?

Another thing is to check where the user is searching.  Are they searching just the current folder?  Or are they searching All Mail Items or All Outlook Items which can take longer depending on how many items there are in each category.  (Calendar, Contacts, Tasks, etc.)
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snoopaloopAuthor Commented:
I will look if it's been archived of late next week.  Their search criteria is very specific.
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snoopaloopAuthor Commented:
We did a disk cleanup and archived.  She will let me know
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snoopaloopAuthor Commented:
It still runs slow enough that she minimizes Outlook and returns to it five minutes later.   Other users performing the same query w/ similar machine specs have no problem pulling these queries.
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dgranCommented:
One thing to try might be to have all work orders under a certain folder so she is ONLY searching work orders and not other extraneous email.
Can you paste an example of the actual search string here? (Use the "code" button above the comment box.)  There may be an "error" in the search string that is introducing a wildcard or something.  Just trying to check all possibilities.
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snoopaloopAuthor Commented:
I will tell her to filter her email accordingly.  We also upgraded to SBS 2011.  I will look into it further next week.
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snoopaloopAuthor Commented:
The update to SBS 2011 seems to help with the problem.  She doesn't seem too concerned any more.
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snoopaloopAuthor Commented:
Nothing else offered a clear resolution
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