outlook crashed on an XP workstation after another computer user account on that local computer was removed "control panel/system".
I created another outlook profile after the crash for the user who lost his email expecting it to sync with the exchange server and his old email to trickle back into his pc. However to my dismay this did not happen. He has working email but all his old email is gone.
I logged into the exchange server with internet explorer "owa" webmail for the disgruntled user but his old email is not there.
How should I proceed next. I have symantec backups of both the users computer and the server but can not see a granular restore option for a single email account on the server and is this the best option anyway?
I checked from within the users outlook for deleted server email "tools menu" but it shows nothing.