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Remote desktop easy print problem

Posted on 2012-09-06
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Last Modified: 2012-09-24
Hi,

I have setup a new windows 2008 and enabled remote desktop services.
I am going to use my local printer When I am connected to the remote session on new servers, I have tested this from my notebook and it is working fine.
(I make a word document and print it on redirected local printer and the doc printed in local printer fine)

there are some other guys who are going to use the remote desktop services and when they are connecting the the remote session, they can not print.

the error code is 0x80070057

I have added the fEnabledRDP in the registry of the client and also enabled the .netframework 3.5 in the "turn windows features on or off". and make sure that the client is using the version 6 of remote desktop connection.
(client is windows 7)

still have the problem and can not print on local printer.

any idea?
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Question by:kermanian
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Assisted Solution

by:frankhelk
frankhelk earned 750 total points
ID: 38375649
I presume that you've enabled the local printers in the connection settings ?

Other idea:

May that be a problem of not installed printer drivers on the clients (or incompatible versions, or anything similar) ?

I suspect that the machine you're connecting to ("server") needs some kind of printer driver for the printer that's plugged to the connecting machine ("client"). Dunno how Windows manages that, but maybe the drivers on the client are not sufficient for the server ?
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Author Comment

by:kermanian
ID: 38381550
Thanks for the comment,
definitely I have selected the printer redirection from local resources of "Remote Desktop Connection".
if you pay attention to the link below, you will see that in Windows 2008, the Easy print driver is designed and we don't need to install the printer driver in the server.

http://technet.microsoft.com/en-us/library/cc753853(WS.10).aspx

I have got a printed document from another client from the same server. the problem is when I am connecting to the server from that specific client, I can not send the print.
I remind you that the printer in local client is working fine, when the client is connected to the remote server, the redirected printer can not send the print our and face a problem.
the redirected printer in server is showing that it is using the Easy print driver.

thanks for any help
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Author Comment

by:kermanian
ID: 38385226
Could it be because of the type of the printer.
I have checked with a Brother printer and it works fine.

Client is using the HP
HP LaserJet Professional M1212nf MFP
Is it possible that the mentioned printer is not compatible with the Easy Print driver?
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Accepted Solution

by:
kermanian earned 0 total points
ID: 38416360
I just changed the printer and the issue was solved. it seems that this printer has a problem with easy print driver in windows 2008 remote desktop.
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Author Closing Comment

by:kermanian
ID: 38428026
the issue is solved when i changed the printer. it is mentioned in my comment
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