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Outlook rule can't be disabled

Dear experts,

I am having a problem with rules in Outlook (2010).

I have a rule setup in Outlook 2010 to forward my emails to another user while I am away from office. I activate/deactivate the rule manaully when need to.

The rule is working but my problem is that it works even if I deactivated it. What ever stranger is that the rule works after I deleted it. I have tried various things including deleting/recreating the rule, taking cache off/on and using the /cleanrules switch but all these do not clear the rule.

All this went wrong after we upgrade our Exchange server from 2003 to 2010. So it is very likely that something been migrated across during the upgrade and is not removable.

Any help appreciated. Thanks in advance.
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ormerodrutter
Asked:
ormerodrutter
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1 Solution
 
abdulalikhanCommented:
Verify if the forwarding is applied through Server, this can only be checked by Exchange admins / helpdesk (if have the rights). Secondly, check by using OWA if any rule is still available.
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ormerodrutterAuthor Commented:
Checked on OWA - no rule presented there which is expected because I run the /cleanrules switch? I don't know what you mean by "checked by exchange admins / helpdesk" - I am the domain admin so should have sufficient permission. Is there a switch to run on the server?
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abdulalikhanCommented:
No just check the email forwarding settings on Server.
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prashant_sawantCommented:
If The exchnage server is been migrated to Exch 2010, You can ask the server administrator to check the rules on the server.

Get-InboxRule –Mailbox <MailboxUser>

This has to be ran on the exch server in exchange management shell.
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abdulalikhanCommented:
If there is no forwarding set on server, check if the emails forwarding is working even when you closes the outlook.
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ormerodrutterAuthor Commented:
I have been very stupid forgotten to check on the server !!!!

Silly me
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