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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1569
  • Last Modified:

Encrypted pdf document

When trying to open a pdf that i received on Outlook mail, i get the message ''A digital ID was used to encrypt this document but no digital ID is present to decrypt it.Make sure your digital ID is properly installed or contact the document author''
Any idea whats going on?
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LiloT
Asked:
LiloT
1 Solution
 
David Johnson, CD, MVPOwnerCommented:
you have to contact the author and get his public key
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mworromCommented:
I have a user with the same problem - - what does he need to do with my public key?
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