Windows 7 Update Keeps FAILING

Posted on 2012-09-07
Last Modified: 2012-09-11
Windows is driving me insane!

It has tried to do the same updates every time I reboot or shut down (more than once daily) and every time it fails and has to revert. This has been going on for weeks now.

I have run CCCleaner. I have run Auslogic BoostSpeed, I have run the cleaner in Windows 7 Manager, I have run SuperAntiSpyware, MS Security Essentials and AntiMalware Bytes too.

Nothing matters.

It is driving me nuts.

I attached a screencap of my Windows Update. The screencap only shows a couple days but the screen you see is echoed for weeks and weeks back!

Please help me get this update installed?

Thank you, Jared
Question by:Jared867
    LVL 20

    Accepted Solution

    1) Since some updates are listed as "pending," you can try doing a normal shutdown & restart to allow the updates to complete...

    2) Failing that, you can MANUALLY install each update by searching for the appropriate "KB" page and installing each individually...

    Try installing KB2647753 using the link below:

    This updates registry entries after reboot and prior to login.
    After restarting for the above install you should be able to install the remaining updates.
    If necessary, install KB2729094 from Windows Updates separate from the remaining  (KB2732487 and KB2732500) updates.
    LVL 3

    Expert Comment

    How big is your hard drive?
    LVL 28

    Expert Comment

    Microsoft themselves recommends the following:

    1.  Open an elevated command prompt (Start -> type cmd in the search field, right-click the result and Run as administrator)
    2.  Stop the Windows Update service by typing Net stop wuauserv and hit enter.
    3.  Navigate to the C:\Windows\SoftwareDistribution folder and either delete the contents or rename it to SoftwareDistribution.old
    4.  Restart the Windows Update service within the command prompt by typing Net start wuauserv and hit enter.
    5.  Try to install the Windows updates again.
    LVL 30

    Expert Comment

    Run mga diag and upload results.

    Problem might be with the product key.

    Also try uninistalling your security software reboot and the try widows updates.


    Author Comment

    I have more than 300 gig free on my C drive.

    Not sure how the problem could be with my product key. I purchased my copy of Windows 7 Ultimate 64 from Dell the first day it was available for sale.  

    The Pending updates are the same updates that keep failing. It is ALWAYS pending because it ALWAYS fails.

    I appreciate all the responses and will give them all a shot. Looks like some very possible solutions here and i am very hopeful! :)

    Thank you all.
    LVL 50

    Expert Comment

    Jared867--Perhaps of help

    Are you getting any error messages?  Look in Event Viewer for items timestamped when you run Windows Update.
    LVL 24

    Expert Comment

    The have this file I run called reset.cmd Here is it--if you decide to use it you will have to install first. It work for me.

    Copy this and create a file, save and run from a DOS window.
    @echo off
    secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose

    secedit.exe /analyze /db C:\WINDOWS\sectest.db /cfg C:\WINDOWS\inf\defltwk.inf /log C:\WINDOWS\security\logs\secanalyze.log

    secedit.exe /configure /db C:\WINDOWS\sectest.db /cfg C:\WINDOWS\inf\defltwk.inf /log C:\WINDOWS\security\logs\secrepair.log

    cipher /A /D c:\windows\system32\catroot\*.*

    cipher /A /D C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\*.*



    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f

    subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f

    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f

    subinacl /subdirectories %SystemDrive% /grant=administrators=f

    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f

    subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f

    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f

    subinacl /subdirectories %SystemDrive% /grant=system=f

    @Echo =========================

    @Echo Finished.

    @Echo =========================

    Net send %ComputerName% You are about to delete C:\windows\softwaredistribution
    net stop wuauserv
    del /s /q C:\windows\softwaredistribution
    net start wuauserv

    Author Comment

    Just an update. I have been trying these solutions in my down time when off from work. The ones I have tried (I tried solutions from lionelmm, jcimarron and Run5k so far) haven't worked yet.

    This morning I am going to try to uninstall MS security essentials as per ded.

    Author Closing Comment

    after trying all the other possible solutions I went back to this one, which was the most time consuming and annoying of all the solutions, however, regardless of how much a hassle it was, it was the ONLY solution that resolved my issue.

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