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Adress book issues after Exchange 2003/2010 migration

Hello,

I am in the process of migrating my organization from Exchange 2003 to Exchange 2010.  Actually, transitioning would be the correct term.  Same domain, same org just added a new Exchange 2010 server and am moving mailboxes over and will then shutdown the 2003 server.  The issue I'm having is related to the Address book.  

All users who have been moved over to Exchange 2010 are receiving sync issue errors in Outlook (2007 btw).  The error is below.  

17:58:15 Synchronizer Version 12.0.6661
17:58:15 Synchronizing Mailbox 'Bobby Guilliams'
17:58:15 Done
17:58:15 Microsoft Exchange offline address book
17:58:15       0X8004010F

I am also unable to manually download the address book by clicking Send/Receive, download address book.  Right now it just hangs and never completes.

The OAB was being serviced by a public folder but I moved it over to web services in an attempt to resolve this issue.  I did this in the EMC, org config container, Mailbox, Offline address book tab.  This seems to be a common problem based on everything I've searched.  Doesn't seem to be a common solution though.  Can anyone help me troubleshoot this OAB issue?
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bguilliams100
Asked:
bguilliams100
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1 Solution
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Is the OAB pointing to E2k3 or E2k10 ?
Where are the Mailboxes ?
What is the version of Outlook ?

- Rancy
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bguilliams100Author Commented:
I believe the OAB is pointing to E2k10.  I know mine is.
We are about 1/3 of the way through the migration.  1/3 of the users have been moved to 2k10.
The users that seem to be having the issues related to OAB are the ones that have been moved to 2010.
Outlook 2007.

When the users log into OWA they see the updated GAL.  It's just when they are using Outlook in cached mode and are looking locally for the GAL file that they don't see the changes.
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Hypercat (Deb)Commented:
Have you looked at this article?  There are some useful additional comments at the bottom, specifically the one about where you need to go to be sure the correct OAB is set for the storage group:

http://blogs.technet.com/b/exchange/archive/2007/04/19/3401966.aspx
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Hypercat (Deb)Commented:
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
The OAB updates everyday at midnight .... so if you have created a Mail enable object it would be visible in GAL right away as OWA and Online Outlook connect and try to pick information directly whereas as you know Cache Outlook waits for OAB updates.

Other way ofcourse is to run the Update-OfflineAddressBook :)

- Rancy
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bguilliams100Author Commented:
I ended up calling MS about this.  The issue was related to IIS.  The OAB site was being re-directed to OWA.  I had a consultant help me with some initial certificate issues and he re-directed the default website and inadvertently all sub sites to OWA.  Because of this when the users went to the OAB URL to grab the OAB they were being redirected to /OWA.  

We changed the re-directions back to default except for the default web site (not including sub containers) to re-direct to OWA.  Cleaned up the OAB directory from the re-direction and we are back in business.
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bguilliams100Author Commented:
I called Microsoft to resolve this issue.  Not of the solutions were correct.
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