phillipnor
asked on
Junk E Mail Folder not showing in outlook 2007 Folder list
Hi,
We have just 1 user in an organisation with no junk e mail folder, no group policy is being applied & have tried re creating her profile & making it a cached exchange mode but this isn't making a difference
Could anyone advise asap?
Thanks
We have just 1 user in an organisation with no junk e mail folder, no group policy is being applied & have tried re creating her profile & making it a cached exchange mode but this isn't making a difference
Could anyone advise asap?
Thanks
ASKER
hi
Sorry that didn't work
Sorry that didn't work
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Move users mailbox from one Database\Store to another and the try with New Outlook profile or try with Reset folders command.
Check if the Junk folder shows in OWA\Webmail ?
You can try with users Profile on another machine ... if that works fine try re-installing Outlook and check.
- Rancy
Check if the Junk folder shows in OWA\Webmail ?
You can try with users Profile on another machine ... if that works fine try re-installing Outlook and check.
- Rancy
As you have already indicated above
Junk Mail is an Cached Exchange Mode Option.
Once CEm has been turned on, you may need to restart outlook
If you still cant see the folder, try pressing CTRL+6 on the Keyboard and see if it appears
Junk Mail is an Cached Exchange Mode Option.
Once CEm has been turned on, you may need to restart outlook
If you still cant see the folder, try pressing CTRL+6 on the Keyboard and see if it appears
ASKER
Hi,
This has now appeared in outlook,
Thanks for your help!
This has now appeared in outlook,
Thanks for your help!
ASKER
Answer
Glad it worked
.
Outlook /resetfolders