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Lenovo T420s Docking Station problem / Loose Connection

Hi Everybody,

I have a very strange problem with the Lenovo T420s series.
If they are in the Docking Station and I push (very little, very soft) on the left upper corner, the laptop is losing connection for a moment. The mouse and keyboard aren't working anymore.
This is also happening when somebody is typing a little strong and the Docking Station is on the table. I have this problem on Windows XP as well as Windows 7 laptops. It's happening on 5 different systems. But all T420s Systems. I have changed a couple of docking stations, and it's happening with brand new Docking stations as well. Is there a general Problem with this series and Docking Stations? I really never had any issues with lenovo and I'm a big fan, but this is pretty annoying...

Thanks for any suggestions and help in advance.

Cheers, Pascal
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EZIIT
Asked:
EZIIT
1 Solution
 
Scott CSenior Systems EnginerCommented:
Just some guesses...Make sure the male and female contact ports are clean and make sure the laptop is secured all of the way in the docking station.

It sounds like a loose or bad connection.

I've seen the same thing happen with HP docking stations.  My users complained and said it was secure until I lifted the laptop off without having to disengage.  After that they made sure they were docked fully.
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nobusCommented:
>>  it's happening with brand new Docking stations as well.   <<   i would contact the seller, and ask for warranty repair/replacement
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EZIITAuthor Commented:
I'll contact the vendor now. But I assume this will take some time so I'm closing the ticket for now. If I should however find out more I'll post it here anyway.

Thanks for your comments.
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