XP User Environment Logon Error

Posted on 2012-09-07
Last Modified: 2012-09-17
I have a Windows XP computer that when it is shut off and the user turns on the computer and tries to logon they get the error: "Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off."  After pressing ok the temporary profile loads.  Then if the computer is restarted we can login to the same account without getting an error.

I have repaired the permissions of the profile but it does not seem to help.  It is quite strange that this happens ONLY when the computer is shut down (which is done at night) and turned on in the morning.  If the computer is restarted it works just fine.
Question by:bdhtechnology
    LVL 25

    Expert Comment

    Is there some sort of hibernation going awry? Is hibernation turned on or off?
    Have you run

    chkdsk c: /r /f

    to test your drive for failure?
    There could be a bad place on the disk.
    LVL 10

    Accepted Solution

    I've had this issue in the past and, as SStory says, it could be drive going bad.  However most often I have just needed to backup and delete the users profile completely by fresh booting and logging in as an administrator that is not the owner of the profile that needs deleted.  Let windows rebuild the profile and copy back what you need except for the NTUSER.dat file.  That file is usually where the problem lies.  Keep in mind that Outlook PSTs are sometimes stored in one of the hidden "local settings" folders, as is some Citrix configs.  Also keep in mind that this might break any software the user has loaded for their use only, as in not an "all users" install.

    It's always a bummer to me when a user's profile becomes corrupt, usually means a lot of work if they have a lot of specific-to-them configuration.

    I would suggest this as a "last resort" solution, wait and see if any other experts have any better advice.
    LVL 1

    Expert Comment

    I've come across this problem before and I've found that re-creating the profile on the server and also renaming the local profile to .old seems to cure the problem.
    LVL 25

    Expert Comment

    I have that happen and just reboot and shutdown a few times and it clear up also.
    LVL 25

    Expert Comment

    I'd also do a system restore and roll back as far as I could tolerate and see if that fixes it.
    LVL 1

    Author Comment

    I was figuring I would have to create a new profile, I was just hoping that there was a solution that would prevent that from happening.  The user has a ridiculous amount of messages in Outlook Express so it will take forever to import the messages :(

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