Exchange 2010 - Some Device Partnerships Do Not Exist
Posted on 2012-09-07
Hello, Experts! We have a single Exchange 2010 Server w/SP1. We migrated from an Exchange 2003 SP2 Server a couple of months ago with a few bumps along the way but things are running pretty smoothly now.
I've been experimenting with PowerShell commands to list all users with a device partnership, but just noticed not all of them are appearing in the query and the Manage Mobile Phone option is not appearing for them in the EMC.
The one user I know of is using TouchDown on an Android phone because he just replied to one of my e-mails and he has it in his signature. I do know that his device started syncing back on Exchange 2003 -- but so were the rest of us. Plus, I have TouchDown on my Android phone and it's appearing in the lists.
I know that there are 3 methods of syncing in TouchDown: Exchange 2003, Exchange 2007 and ActiveSync ONLY. Mine is set to ActiveSync ONLY. I sent an e-mail asking which one he's using. But even if he's using one of the other methods, does Exchange not create a Partnership for it? Can there be any other hardware/software combinations that won't show up, either?
Any ideas of what might be going on?