Exchange 2010 - Some Device Partnerships Do Not Exist

Posted on 2012-09-07
Last Modified: 2012-09-11
Hello, Experts!  We have a single Exchange 2010 Server w/SP1.  We migrated from an Exchange 2003 SP2 Server a couple of months ago with a few bumps along the way but things are running pretty smoothly now.

I've been experimenting with PowerShell commands to list all users with a device partnership, but just noticed not all of them are appearing in the query and the Manage Mobile Phone option is not appearing for them in the EMC.

The one user I know of is using TouchDown on an Android phone because he just replied to one of my e-mails and he has it in his signature.  I do know that his device started syncing back on Exchange 2003 -- but so were the rest of us.  Plus, I have TouchDown on my Android phone and it's appearing in the lists.

I know that there are 3 methods of syncing in TouchDown: Exchange 2003, Exchange 2007 and ActiveSync ONLY.  Mine is set to ActiveSync ONLY.  I sent an e-mail asking which one he's using.  But even if he's using one of the other methods, does Exchange not create a Partnership for it?  Can there be any other hardware/software combinations that won't show up, either?

Any ideas of what might be going on?
Question by:wchestnut
    LVL 63

    Accepted Solution

    A partnership is only created in ActiveSync. The other methods I believe will be using OWA screenscraping, which will not create a partnership - they are designed for sites where ActiveSync hasn't been enabled.


    Author Comment

    So there's no way to identify -- and especially block/control those users?
    LVL 63

    Expert Comment

    by:Simon Butler (Sembee)
    Not really.
    The prducts are specifically designed to get round those "pesky admins" who don't want to allow users to access their email with a mobile device. The only way would be to turn off OWA completely.
    You might find something in the web logs where the device identifies itself which you could use at an IIS level to block the product, but there is nothing to stop the developers of the product from changing that value so the block no longer works.


    Author Closing Comment


    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
    Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
    In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
    To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

    759 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    10 Experts available now in Live!

    Get 1:1 Help Now