"Send As" From application opens an e-mail, but there is no attachment

Posted on 2012-09-07
Last Modified: 2013-03-15

I have an end user running:
WIndows 7 32, SP1
Office 2010
Adobe Pro X

Whenever she is in a document whether, word, excel, Adobe, etc., when she chooses "save and send" as an attachment, outlook will open a message, but there will be no attachment included.

This occurs more often then not with possibly a 30% success rate where the attachment actually comes through.

Any thoughts as to where to start looking for a solution?

Thanks in Advance!
Question by:genedragon259
    1 Comment
    LVL 47

    Accepted Solution

    The save and send option in OFfice and other applications use MAPIMAIL
    Often the MAPI Dlls can become broken or corrupt

    Repairing or recreating them may resovle the issue

    This can easily be done by closing out of all applications and renaming or deleting the Mapi Dlls

    Heres a help page on how to do ti

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Better Security Awareness With Threat Intelligence

    See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

    Sorry for my English and Italian screenshots..... Problem: Every Year the number of E-Mails grow dramatically and the space that they take on Exchange Servers or .PST files, grow much more faster, once it was only text, now our E-Mail Archives …
    Email signatures have numerous marketing benefits. Here are 8 top reasons to turn your email signature into a marketing channel.
    This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    760 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    12 Experts available now in Live!

    Get 1:1 Help Now