• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 203
  • Last Modified:

"Send As" From application opens an e-mail, but there is no attachment


I have an end user running:
WIndows 7 32, SP1
Office 2010
Adobe Pro X

Whenever she is in a document whether, word, excel, Adobe, etc., when she chooses "save and send" as an attachment, outlook will open a message, but there will be no attachment included.

This occurs more often then not with possibly a 30% success rate where the attachment actually comes through.

Any thoughts as to where to start looking for a solution?

Thanks in Advance!
1 Solution
The save and send option in OFfice and other applications use MAPIMAIL
Often the MAPI Dlls can become broken or corrupt

Repairing or recreating them may resovle the issue

This can easily be done by closing out of all applications and renaming or deleting the Mapi Dlls

Heres a help page on how to do ti


Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now