<div>
Hi,<br />
<br />
Do you have any Windows 2003 server or filers where you can try and scan eliminating issue is with Windows 2008 server or Scanner?<br />
<br />
Are you using DNS name in \\server or \\1.2.3.4 ip address?
</div>


Hi,

Do you have any Windows 2003 server or filers where you can try and scan eliminating issue is with Windows 2008 server or Scanner?

Are you using DNS name in \\server or \\1.2.3.4 ip address?

<div>
@ ArneLovius said: This is probably an SMB signing issue.<br />
<br />
+1 to that.<br />
see <a href="http://support.exinda.com/topic/how-to-disable-smb-signing-on-windows-servers-to-improve-smb-performance" rel="ugc">http://support.exinda.com/topic/how-to-disable-smb-signing-on-windows-servers-to-improve-smb-performance</a>&nbsp;<br />
for instructions if you chose to disable it.
</div>


@ ArneLovius said: This is probably an SMB signing issue.

+1 to that.
see http://support.exinda.com/topic/how-to-disable-smb-signing-on-windows-servers-to-improve-smb-performance [http://support.exinda.com/topic/how-to-disable-smb-signing-on-windows-servers-to-improve-smb-performance] 
for instructions if you chose to disable it.

<div>
most recent mfds support smb signing.<br />
things to try:<br />
use the computer`s IP address<br />
e.g.<br />
\\192.168.1.99\scans<br />
use the domain prefix for the username<br />
e.g.<br />
damainname\scan2
</div>


most recent mfds support smb signing.
things to try:
use the computer`s IP address
e.g.
\\192.168.1.99\scans
use the domain prefix for the username
e.g.
damainname\scan2

<div>
also check that no firewall or av software is blocking it.
</div>


also check that no firewall or av software is blocking it.

<div>
<div class="content wysiwyg-content">
this is driving me crazy!!! &nbsp;I have a konica 7222.<br />
<br />
i setup a shared folder &quot;scans&quot; on my folder. I created account 'scan2' with password '123456'.<br />
<br />
my server name is \\server.<br />
<br />
if i go to \\server &gt;&nbsp;i can see scans and i can't authenticate from any computer with the above account (scan2) and password 123456.<br />
<br />
but the scanning function will NOT work on the scanner. &nbsp;it give me error NETWORK CONNECTION IS NOT AVAILABLE N-33<br />
<br />
help!!!<br />
<br />
account is on a windows 2008 R2 server. 64 bit.
</div>
</div>


this is driving me crazy!!!  I have a konica 7222.

i setup a shared folder "scans" on my folder. I created account 'scan2' with password '123456'.

my server name is \\server.

if i go to \\server > i can see scans and i can't authenticate from any computer with the above account (scan2) and password 123456.

but the scanning function will NOT work on the scanner.  it give me error NETWORK CONNECTION IS NOT AVAILABLE N-33

help!!!

account is on a windows 2008 R2 server. 64 bit.

NETWORK CONNECTION IS NOT AVAILABLE N-33

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