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Outlook Web Access - Timeout too quickly

Hello,
I have users who say that their OWA timeouts out in 15 minutes. They are selecting private computer on the login screen. Is there any way that I can fix this or change the timeout for private logons?

They have Exchange 2007

Thank You,
Ezra
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eshiram
Asked:
eshiram
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1 Solution
 
Simon Butler (Sembee)ConsultantCommented:
15 minutes is the public timeout, so I would have to doubt the users, unless something has been changed.
This is the section on Technet about the setting.
http://technet.microsoft.com/en-us/library/bb123719.aspx

Do ensure that you are fully up to date though.

Simon.
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eshiramAuthor Commented:
Yes, thank you. I will double check. Should there be a privatetimeout D WORD entry in the registry by default?
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Simon Butler (Sembee)ConsultantCommented:
Not that I am aware of. If the entry doesn't exist the defaults apply.

Simon.
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eshiramAuthor Commented:
Thank You!
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