Sage won't load - R6034 - C Runtime Error

Posted on 2012-09-08
Last Modified: 2012-09-14
Hi Experts

I have a baffling issue with good old ever-so-fragile Sage :)

It's Sage Instant Accounts 2007, when the desktop icon is double-clicked, an error box pops up saying Error 6034, C Runtime error.

Sage error
I've tried de-installing & reinstalling Sage, tried downloading the C Runtime library from Microsoft but to no avail.

(I haven't done a repair XP install on the system since there's problems getting hold of the SATA/RAID drivers so if it can be fixed without going to that method it'd be a real help.)

Everything else on the system seems to work fine, just Sage isn't a happy Bunny.
Question by:TheSEOGuy
    LVL 10

    Accepted Solution

    Sounds like the OS is not well

    The first and most simple option: Can you reinstall on a different PC and move the data?

    The Second option is to do a clean reinstall, be sure you have a backup of the data first as this wipes everything.

    Instructions are here
    LVL 10

    Assisted Solution

    by:Bruce Denney
    Third thought...

    you could try running the desktop repair tool.  

    you can get it from it is under Misc

    Author Comment

    Tried the repair tool to no avail already.

    A repair install had already been tried & was impossible due to errors when attempting it. Complicated by the system being RAID based (RAID 0 - thanks Dell, about as much use as a chocolate teapot :( )

    Looks like there may have been a rootkit on there that was preventing a repair install so ended up nuking the partitions & doing a complete rebuild.

    Thanks for the ideas.

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